Social Media Executive

7 months ago

Norwich, United Kingdom Social Network Solutions Full time

**About Us**:
We are a dynamic, creative and innovative digital marketing agency specialising in social media, influencer marketing, and content creation. With a diverse portfolio of highly sought-after clients, we are proud to be one of the most established agencies in Norfolk.

Our in-house social marketing specialists are at the forefront of the industry, researching and adapting to trends and pushing our clients' creative boundaries. They are industry experts who exceed expectations and deliver the best service for our clients, helping to make SNS one of the most exciting and forward-thinking social agencies around.

We are looking for a social media account manager to join this team.

**The Role**:
As a Social Media Account Manager, you’ll be responsible for managing and co-ordinating a variety of social media and influencer campaigns across Instagram, TikTok, Facebook and LinkedIn. You will be involved in building client relationships, developing exciting and unique campaign concepts, sourcing and negotiating with influencers, budgeting, providing creative direction on photoshoots and reporting on campaigns.

Building a strong client relationship is an important part of the role, so confidence within a client-facing role is required.

We are passionate about providing a happy and comfortable working environment for our employees, which is why we offer multiple benefits listed below:

- Flexible working scheme where possible
- The base location for this role is Norwich and this needs to be easily commutable
- Hybrid working patterns
- Work from home opportunities
- Incentive scheme
- Early finish on a Friday at 1pm
- Bring your dog to work day
- Team social events

**Key Responsibilities**:

- Managing and liaising with the wider team on behalf of clients
- Planning and scheduling content across multiple platforms
- Shoot planning and direction
- Creative copywriting
- Strategic brief writing and end-to-end delivery ownership, including management of influencers
- Creative social strategy writing/ campaign specific
- Supporting key client pitches
- Participation in team workshops and brainstorms
- Managing Influencer campaigns end-to-end, including negotiations and contracts
- Managing client budgets and forecasting
- Analysing and evaluating campaign data
- Tracking and reporting on performance, ensuring KPIs are achieved and requirements are met, identifying opportunities and escalating risks
- Working to deadlines within a fast-paced environment
- Overseeing end-of-month reports
- Building & maintaining relationships with clients/brands
- Up-selling services and add-ons to your clients
- Consistently developing your knowledge of the ever-changing digital marketing sector

**Essential**:

- Minimum of 1 years experience of working in an account management, influencer or social media role
- Very strong relationship-building skills
- Creative thinker - able to be reactive, identify trends and create original content ideas
- Highly organised with strong attention to detail and ability to work to tight deadlines
- Strong understanding of the cultural zeitgeist and the ability to identify trends, up-and-coming influencers and content creators
- Strong ability to speak to clients on calls on F2F
- Expert knowledge of the influencer and social media landscape, particularly across Instagram, TikTok and LinkedIn
- Effective Multi-tasker, organised, strong negotiator and detail-oriented
- A social-first mindset is essential
- Excellent English language skills
- Ability to work as part of a team in a fast-paced environment

**Desirable**:

- Agency or in-house influencer marketing experience ideally within a fast-paced agency or a rapidly growing business environment
- Experience working with influencers
- Knowledge of Adobe Photoshop, InDesign and Premier Pro
- Experience of paid social marketing

**Salary**: £23,000.00-£25,000.00 per year

**Education**:

- Bachelor's (preferred)

**Experience**:

- Social media marketing: 1 year (preferred)
- social media: 1 year (preferred)

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