French Speaking Credit Controller

2 weeks ago


London, United Kingdom The Language Business Full time

**French speaking Credit Controller**

**LOCATION**
Hybrid role - 3 days in the office, 2 days working from home
**LANGUAGES**
Fluency in French is essential
**COMPANY**
Our client is a global recognised luxury lifestyle brand, offering a fantastic range of products that are instantly recognized across the world.
**THE JOB**
In order to manage credit control activity to their French speaking business markets (mostly to distributors, wholesalers and retailers) they wish to recruit a French speaking Credit Controller. Working as part of their multilingual client support team, yourrole will include the following duties and responsibilities:

- Contact all customers by phone or any other method if balance is overdue to investigate the debt and where necessary place the account on stop and advise the customer
- Prepare/action Direct Debit (or equivalent) including rejections
- Cashpost all monies received on the same day
- Monitor insured and none insured Credit limits to hold or release goods as appropriate.
- Liaise with customers on accounts overdue and customer service issues and assist in issuing credits where needed
- Carry out monthly statement and chase letter runs or their equivalent
- To carry out, where necessary, legal action or insurance claims to collect debt

**CANDIDATE EXPERIENCE, KNOWLEDGE & SKILLS**
- Fluency in French is essential
- Have previous experience in customer service, administration, finance or accounts - **CREDIT CONTROL EXPERIENCE IS NOT NEEDED AS FULL TRAINING WILL BE GIVEN**:

- Demonstrate effective team working skills.
- Excellent written and verbal communication skills, with good spelling and grammar.
- Ability to build rapport with clients.
- Excellent eye for detail and good organizational skills

**SALARY, BENEFITS, WORKING HOURS**
£26,000 - £27,000 + benefits. Monday to Friday between the hours of 9.00 - 17.00 with an hour for lunch
Contact: Lisa Grimes


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