Visitor Services Assistant

2 weeks ago


Newbury, United Kingdom West Berkshire Council Full time

Vacancy Summary
- Employer:

- West Berkshire Council
- Salary:

- from £21,575 to £23,194 per annum pro rata (Grade D)
- Location:

- Shaw House Newbury
- Contract:

- Permanent
- Working Pattern:

- Part Time
- Hours:

- 24 hours per week.
- DBS Check:

- No
- Closing Date:

- 20/03/2023 at 23:59
- Reference:

- V5111

Vacancy Description

Shaw House is a renovated 16th century manor house owned and managed by West Berkshire Council. It has a thriving meeting and conference business, stages many events and is open to the public on over 120 days a year for viewing.

We have a vacancy for a Visitor Services Assistant which is primarily a reception role with a number of other additional administration tasks.

We are looking for an individual who can provide a friendly welcome and an excellent standard of customer-care for all visitors to Shaw House who also has a wide range of skills appropriate to the requirements of our business.

Working alongside two other colleagues the post covers the hours that the house is open. The post is designated as 24 hours per week. Working within an established rota you will be expected to work three five or six hour shifts per week and every third weekend during February to September. There is also an expectation to work at a number of other events throughout the year.

West Berkshire Council offer excellent employment benefits such as flexible working, access to a wide range of relevant training, local government pension scheme, family friendly policies, a range of local discounts and much more. You will also be entitled to a generous annual leave entitlement of 27 days per annum rising to a maximum of 32 days. This entitlement will rise by 1 day from 01/04/2023.

**Equal Opportunities**

How to apply

This role has been identified as public facing in accordance with Part 7 of the Immigration Act 2016; the requirement to fulfil all spoken aspects of the role with confidence in English applies.



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