Head of Ecommerce

4 months ago

Slough, United Kingdom Furniture Village Full time

**Head of Ecommerce**

**Full Time - Permanenet**

**Slough**

**The package is competitive depending on experience** + Company Car, Bonus & Benefits**

An exciting opportunity to join Britain’s largest family-run furniture retailer, Furniture Village.

**Job Role**:
This is an ideal opportunity for an experienced professional with proven ability in a Retail environment. This role is integral to developing the customer strategy and translating this into a compelling roadmap of cross-channel initiatives.

**Key Responsibilities**:

- Develop and execute a comprehensive e-commerce strategy aligned with the overall business goals.
- Identify market trends, competitor activities, and customer preferences to optimize the online platform.
- Build and lead a high-performing e-commerce team.
- Oversee the performance & management of the LiveChat and Inbound contact centre team.
- Provide strategic direction, mentorship, and support to team members to achieve the business objectives.
- Oversee the user experience design and implement strategies to enhance website usability.
- Collaborate with marketing and agency teams to optimize conversion rates and CX.
- Work closely with digital marketing teams to support and develop marketing campaigns.
- Utilise analytics to track KPIs and provide regular reports to senior management.
- Use data-driven insights to make informed decisions and drive continuous improvement.
- Work cross-functionally with different teams to refine strategic concepts into prioritised roadmaps.
- Oversee software development with external agencies to land exciting change that is timely, high quality, and to budget.

**Key skills and attributes we are looking for**:

- Bachelor’s degree or higher.
- Proven experience in an ecommerce leadership role with a track record for growth.
- Strong understanding of online retail, digital marketing, and e-commerce technologies
- Excellent leadership, communication, and interpersonal skills.
- Analytical mindset with the ability to interpret data and make strategic decisions.
- Familiarity with emerging trends and technologies in the e-commerce landscape.
- SFCC platform knowledge would be advantageous.
- Team management experience.
- Strong stakeholder management experience including agency management.
- Team player with a collaborative approach that’s able to communicate and influence across all levels.

Here at Furniture Village, we have proudly built a successful retail business that’s a winning environment to work in. It’s the reason why we are industry recognised as ‘Best Retail Family Business of the Year’ and rated as a ‘World Class business to work for’.

We are caring, passionate, honest people who go the extra mile and make brave decisions to ensure our customers are always delighted with our service. At Furniture Village, we take pride in selling beautiful furniture that can last a lifetime and in building strong and lasting relationships with the passionate, dedicated people we work with.

If you feel you have what it takes to be our Head of Ecommerce then click “apply” today, we look forward to hearing from you

Furniture Village is an equal opportunities employer, and all offers of employment are made solely on merit.

  • Head of Ecommerce Marketing

    4 months ago

    Slough, United Kingdom Reckitt Full time

    Want to deliver far more than just growth? As a Head of Ecommerce Marketing with Reckitt, you’ll have the freedom to turn an already-strong customer relationship into something beautiful. Head of Ecommerce Marketing Slough, Berkshire **Competitive Salary & excellent benefits package** Taking forward a dedicated category strategy for one of our biggest...

  • Head of Ecommerce Uk/i

    4 months ago

    Slough, United Kingdom LEGO Full time

    **Location** - Slough, United Kingdom **Job ID** - 0000010280 **Category** - Sales, Marketing & Product Management Are you driven by shaping the eCommerce and digital landscape? Do you love technology, building and scaling solutions? Then join us as a member of the LEGO UK and Ireland Leadership Team and take our industry leading eCommerce team into the...

  • Head of Direct to Consumer, Europe

    4 months ago

    Slough, United Kingdom Reckitt Full time

    **Head of Direct to Consumer, Europe** **Slough, Berkshire** **Competitive Salary & excellent benefits package** You will work with the team and will be responsible for developing and executing strategies and tactics to drive our online sales, enhance the customer journey, and maximize profitability. You will lead an end to end team and collaborate...

  • Digital Marketing Strategist

    2 weeks ago

    Slough, Slough, United Kingdom Major Players | B Corp™ Full time £50,000 - £60,000

    Job Title: Digital Marketing ManagerOur client, a leading DTC/ecommerce business, is seeking a Digital Marketing Manager to lead their digital strategy and drive online sales and brand presence across the UK & Ireland.About the RoleReporting into the Head of DTC & Ecommerce, you'll manage and develop the overall digital strategy, taking ownership of their...

  • Digital Marketing Strategist

    2 weeks ago

    Slough, Slough, United Kingdom Major Players | B Corp™ Full time £50,000 - £60,000

    Job Title: Digital Marketing ManagerOur client, a leading DTC/ecommerce business, is seeking a Digital Marketing Manager to lead their digital strategy and drive online sales and brand presence across the UK & Ireland.About the RoleReporting into the Head of DTC & Ecommerce, you'll manage and develop the overall digital strategy, taking ownership of their...

  • Digital Marketing Strategist

    1 week ago

    Slough, Slough, United Kingdom Major Players | B Corp™ Full time £50,000 - £60,000

    Job Title: Digital Marketing ManagerOur client, a leading DTC/ecommerce business, is seeking a Digital Marketing Manager to lead their digital strategy and drive online sales and brand presence across the UK & Ireland.About the RoleReporting into the Head of DTC & Ecommerce, you'll manage and develop the overall digital strategy, taking ownership of their...

  • Digital Marketing Strategist

    1 week ago

    Slough, Slough, United Kingdom Major Players | B Corp™ Full time £50,000 - £60,000

    Job Title: Digital Marketing ManagerOur client, a leading DTC/ecommerce business, is seeking a Digital Marketing Manager to lead their digital strategy and drive online sales and brand presence across the UK & Ireland.About the RoleReporting into the Head of DTC & Ecommerce, you'll manage and develop the overall digital strategy, taking ownership of their...

  • Head of Training and Development

    2 weeks ago

    Slough, Slough, United Kingdom Window World of the Ozarks Full time

    {"title": "Head of Brand and Content", "description": "Job SummaryWe are seeking an experienced Head of Training who will assist in developing, facilitating, and supervising training programs for Circet employees and subcontractors.As head of the department, you will assess the needs of the business, drive training and development plans, and facilitate a...

  • Head of Training and Development

    2 weeks ago

    Slough, Slough, United Kingdom Window World of the Ozarks Full time

    {"title": "Head of Brand and Content", "description": "Job SummaryWe are seeking an experienced Head of Training who will assist in developing, facilitating, and supervising training programs for Circet employees and subcontractors.As head of the department, you will assess the needs of the business, drive training and development plans, and facilitate a...

  • Head of Apprenticeships

    3 hours ago

    Slough, Slough, United Kingdom Window World of the Ozarks Full time

    Job Title: Head of ApprenticeshipsWe are seeking an experienced professional to lead our apprenticeships program, responsible for developing and implementing training initiatives that enhance the effectiveness of our workforce.Key Responsibilities:Determine and assess the training needs of the organization, creating programs to address specific business...

  • Head of Apprenticeships

    5 hours ago

    Slough, Slough, United Kingdom Window World of the Ozarks Full time

    Job Title: Head of ApprenticeshipsWe are seeking an experienced professional to lead our apprenticeships program, responsible for developing and implementing training initiatives that enhance the effectiveness of our workforce.Key Responsibilities:Determine and assess the training needs of the organization, creating programs to address specific business...

  • Head of Apprenticeships and Training

    3 days ago

    Slough, Slough, United Kingdom Window World of the Ozarks Full time

    {"title": "Head of Apprenticeships and Training", "content": "Job SummaryWe are seeking an experienced Head of Apprenticeships and Training to join our team. As a key member of our organization, you will be responsible for developing, facilitating, and supervising training programs for our employees and subcontractors.Key ResponsibilitiesDetermine and assess...

  • Head of Apprenticeships and Training

    3 days ago

    Slough, Slough, United Kingdom Window World of the Ozarks Full time

    {"title": "Head of Apprenticeships and Training", "content": "Job SummaryWe are seeking an experienced Head of Apprenticeships and Training to join our team. As a key member of our organization, you will be responsible for developing, facilitating, and supervising training programs for our employees and subcontractors.Key ResponsibilitiesDetermine and assess...

  • Warehouse Coordinator

    1 day ago

    Slough, United Kingdom CV-Library Full time

    Role: Warehouse Coordinator Location: Slough, Berkshire Salary / Rate of pay: £30,000 to £32,000 Platinum Recruitment is working in partnership with a popular business within the scent retail industry and we have a fantastic opportunity for a Warehouse Coordinator to join their team. What's in it for you? To work with a fantastic team of...

  • School Administrator

    3 weeks ago

    Slough, Slough, United Kingdom International School of Creative Arts (ISCA) Full time

    Job SummaryThis is a full-time position responsible for managing the smooth running of school and boarding operations at the International School of Creative Arts (ISCA). The successful candidate will oversee the boarding team, manage facilities, and ensure compliance with health and safety regulations.Key ResponsibilitiesBoarding ManagementSupervise and...

  • Facilities and Safety Coordinator

    3 weeks ago

    Slough, Slough, United Kingdom International School of Creative Arts (ISCA) Full time

    Job SummaryThis is a full-time position responsible for the smooth operation of school and boarding facilities, with a focus on boarding team management, health and safety, facilities maintenance, and office administration.Key ResponsibilitiesBoarding ManagementSupervise and coordinate the boarding team to ensure effective management of boarding...

  • Suicide Bereavement Peer Support

    4 months ago

    Slough, United Kingdom Survivors of Bereavement by Suicide Full time

    Have you been impacted by suicide? - Do you have a desire to help others? - Are you comfortable with listening to and supporting others? If you are over 18 and have been bereaved for more than 2 years, you could help make a difference in Berkshire. Survivors of Bereavement by Suicide (SoBS) is the leading charity providing peer-to-peer support for adults...

  • Warehouse Coordinator

    3 weeks ago

    Slough, United Kingdom PLATINUM RECRUITMENT CONSULTANCY LIMITED Full time

    Role: Warehouse CoordinatorLocation: Slough, Berkshire Salary / Rate of pay: £30,000 to £32,000 Platinum Recruitment is working in partnership with a popular business within the scent retail industry and we have a fantastic opportunity for a Warehouse Coordinator to join their team. What's in it for you? To work with a fantastic team of peopleFull...

  • Boarding Operations Manager

    3 weeks ago

    Slough, Slough, United Kingdom International School of Creative Arts (ISCA) Full time

    Job SummaryThis is a full-time position responsible for managing the smooth running of school and boarding operations at the International School of Creative Arts (ISCA). The successful candidate will oversee the boarding team, manage facilities, and ensure compliance with health and safety regulations.Key ResponsibilitiesBoarding ManagementSupervise and...

  • Warehouse Coordinator

    3 weeks ago

    Slough, United Kingdom Platinum Recruitment Consultancy Full time

    Role: Warehouse Coordinator Location: Slough, BerkshireSalary / Rate of pay: 30,000 to 32,000Platinum Recruitment is working in partnership with a popular business within the scent retail industry and we have a fantastic opportunity for a Warehouse Coordinator to join their team.What's in it for you?To work with a fantastic team of peopleFull training...