Trainee Fire Control Operator

1 month ago

Stevenage, United Kingdom Hertfordshire CC Full time

**Advert Information** Job Title**: Trainee Fire Control Operator
**Location**: Stevenage
**Starting Salary**:£25,819 with the opportunity to progress to £34,415 pa (pro rata for part-time) - Pay increase pending
**Hours**: 42 per week (shift work)
**Contract**: Permanent

**Diversity**:We are an inclusive employer and value a diverse workforce

Do you want to make a difference? Can you stay calm under pressure? Are you a team player? Do you have great communication skills both written and verbal? If the answer is yes, then this very rewarding career could be for you.

As an apprentice you will join a small, highly trained team that answer 999 emergency calls and mobilise fire appliances, specialist equipment and officers and take an active part in a wide range of incidents. You need to be capable of responding calmly and effectively to an emergency, you will use your excellent communication and keyboard skills (requirement 30 words/minute).

You will follow an 18-month structured training and development programme, leading to becoming a competent Fire Control Operator.

**About the role**:

- You will be required to work a 12-hour shift pattern, including weekends and Bank Holidays.
- Receive emergency and non-emergency telephone calls.
- Mobilise resources in response to emergency calls and/or requests for assistance using the mobilising system provided.
- Communicate with Officers and other agencies of incidents in accordance with procedures.
- Operate computer information retrieval systems.
- Participate in the routine testing of equipment.
- Work in accordance with the provisions of the Data Protection Act, ensuring that confidentiality is maintained at appropriate levels.

You will have GCSE Grade A* to C, or Level 9-4 qualifications in English and Mathematics (or a recognised equivalent i.e. Functional Skills Level 2).

**Selection assessment date**: w/c 11th December 2023
- Successful applicants will be required to complete an on-line assessment which will assess communication skills, comprehension, keyboard skills and listening skills.

**Interview date**:w/c 1st January 2024

**Additional Information**
**Benefits of working for us**:

- Flexible Working Arrangements (depending on the role)
- Excellent Career Development
- Salary Exchange for Additional Benefits
- Excellent Pension Scheme with Employer Contributions
- Shopping Discounts
- Support Groups & Wellbeing Schemes

**English Fluency**:The ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post (for those whose language is a signed language the provision of a sign language interpreter who speaks English to the necessary standard of fluency will be required). Further information about the legal requirement can be found here.

Job Reference: HCC24327

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