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Freight Forwarding Administrator

4 months ago

Tipton, United Kingdom Conway Packing Services LTD Full time

**Title-Freight Forwarding Administrator**

**Reporting to-Freight Forwarding Manager**

**Purpose of role
- **To support the Freight Team with General Administration duties and customer liaison

**Role Duties-**
- Liaise with Customers to ascertain; details of item to be moved including; weight, volume, location etc.
- Organise and keep track of shipping solutions that meet customer requirements/agreements and where possible to minimize cost or environmental impacts.
- Negotiate shipping rates with freight carriers then arrange delivery or storage of goods at destinations and reserve necessary space on appropriate transport, giving due consideration to any regulatory/insurance requirements.
- Knowledge of import/export documentation to customs, insurance, or regulatory requirements and ensure clearance of goods through customs, arranging for applicable duties and taxes, completing customs paperwork.
- Make arrangements with customs brokers to facilitate the passage of goods through customs.
- Complete and record as appropriate all shipping documentation, including, packing lists, dock receipts, and certificates of origin, goods dispatched or received.
- Effective communication with clients for activities including; shipping options, timelines, transfers, regulations affecting shipments, delays, issues.
- Maintain current knowledge of relevant legislation, political situations, or other factors that could affect freight shipping
- Provide all appropriate information for the likes of; importers or exporters, consignees, insurers, government departments.
- Provide up to date accurate and timely information to team members to ensure effective communications.

**Skills and Knowledge-**

Knowledge of import/export documentation to customs, insurance, or regulatory requirements
- Microsoft Office
- Customer service
- Excellent Communication
- Numerical
- Negotiation

**Job Types**: Full-time, Permanent

**Salary**: £13.00-£15.00 per hour

**Benefits**:

- Canteen
- Casual dress
- Company pension
- Free parking
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Work Location: In person