Travel Tours Administrator

1 month ago

Altrincham, United Kingdom Greatdays Travel Group Full time

Greatdays Travel Group is a leading, family run tour operator based in Altrincham, Cheshire and has been established for 40 years. We are seeking a team member to join us in a Travel Tours Administrator role at our offices in Altrincham, South Manchester.

You will be an enthusiastic person with a keen interest in being part of driving the operations processes forward. Working as part of a small travel operations team you will be a positive individual with strong administration skills and attention to detail in line with strict deadlines.

This is a full time office based role Monday to Friday or we may consider part time 4 or 5 days per week.

**What can you expect in return?**
- Be part of a vibrant progressive travel company
- Educational visits to experience some Greatdays events
- Competitive Salary and Company Pension Scheme
- Annual leave loyalty bonuses
- Office based with NO evenings or weekend working
- Staff travel and hotel discounts
- Monthly staff social events
- Annual fully expensed overnight staff conference and awards ceremony
- All day complimentary hot drinks
- New modern offices with staff room and dedicated kitchen facilities
- Staff shower room and changing facilities
- Free local parking and close to Metrolink
- Town centre office location

**Are you the right person for the role?**
- Travel trade experience in Operations, Administration or finance an advantage but not essential
- Confident in using IT systems and Excel spreadsheets
- Confident and friendly telephone manner
- Excellent communications skills
- A minimum of two years experience in an office based role
- Strong planning, administration and organisational skills
- Ability to work within tight deadlines
- Keen eye for details
- Ability to work well within a team or alone
- Self motivated and able to use your own initiative
- Reside in South Manchester or Cheshire

**What will my role look like?**
- Working as part of the travel operations team ensuring all the customer details are correct for each group tour
- Managing the future tours and final stages of all tours
- Managing final customer rooming lists to ensure accurate passenger numbers for tours
- Final deadline communications with customers and suppliers
- Issuing of pre-trip information to customers and suppliers
- Responding to customer and supplier enquiries

No agencies or job boards please.

**IMPORTANT NOTE: Applications with no covering letter will be automatically rejected.**

**Job Types**: Full-time, Part-time, Permanent

Schedule:

- Monday to Friday

Work Location: In person

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