Customer Service Representative
5 months ago
Join Scandals - We're seeking a dynamic individual to help develop our brand and enhance customer experiences, including social media management. Do you believe in the importance of adults exploring their sexuality in a healthy and responsible manner? Are you proactive, assertive, organised, and approachable?
Are you computer-savvy, with a knack for content creation and editing? If so, you might be the perfect fit for our team
As an established company, we value reliability, positivity, enthusiasm, trustworthiness, and a nonjudgmental attitude above anything else. Product knowledge is not essential as all training will be provided.
Sales Assistant Responsibilities:
- Build rapport with customers through excellent communication skills and confidence.
- Greet and serve customers upon entry, providing product advice and answering queries.
- Operate tills and handle customer transactions efficiently.
- Maintain a clean and tidy shop floor, restock goods, and ensure attractive product displays.
- Assist with deliveries and restocking of items.
- Promptly respond to customer inquiries.
- Manage social media accounts, including content creation, scheduling, and engagement.
- Work independently, demonstrating self-discipline and a friendly demeanor.
- Possession of a driving license and car preferred for occasional inter-store travel.
**Job Type**: Part-time
**Salary**: £11.44-£11.50 per hour
Expected hours: 8 - 40 per week
**Benefits**:
- Employee discount
- Store discount
Schedule:
- Flexitime
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Liverpool: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (required)
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: Salesassociatescandals
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