Police Emergency Call Handler
2 months ago
Job description
**Main Purpose of Role**
To answer emergency and non emergency calls from the public and other agencies, ensuring that calls are dealt with appropriately and comply with policies and procedures
**Key Skills & Experience Required**
Become a part of the policing family and get a rewarding career in the heartbeat of the Force helping people often at their most vulnerable. Every day is a different day
To enable you to become effective in the role, you must be able to communicate effectively, make decisions using your own initiative and manage your own levels of stress. You must be able to work as part of a team and have experience of, or an ability to deal with members of public over the phone who may at times be upset or angry.
You must be able to work a rotating shift pattern and unsociable hours over a 24/7, 365 day period, for which you will be paid a shift and weekend working allowance.
Communication Skills
Decision Making/Problem Solving
Stress Management (of self)
**PLEASE NOTE. FAILURE TO GIVE 3 EXAMPLES WILL RESULT IN YOUR APPLICATION NOT BEING PROGRESSED.**
**Please attach this as a word document on the following screen. CV’s will also not be accepted. Please write N/A in any of the following pages if not applicable.**
**IMPORTANT** **INFORMATION**
- The post holder will be required to work in a confidential environment, with a high level of integrity, and be vetted to Management Level_.
**PROUD **embodies everything we stand for as an organisation, for further detail on our PROUD values please visit the link below.
**Job details**:
Job reference
- REQ000244
Date posted
- 23/02/2023
Application closing date
- 05/05/2023
Location
- Force HQ
Salary
- £23,100 to £25,353 per annum (pro rata if part time)
Package
Contractual hours
- 37
Basis
- Full time
Job category/type
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