Rota Coordinator

4 months ago

Swansea, United Kingdom M&D Care Full time

_**Here at M&D Care we place people at the heart of everything we do and in order to provide a high quality of care and support we need to ensure that we have the right staff, in the right place, at the right time. In this key role you will be responsible for managing the production, monitoring and coordination of M&D Care’s support staff rotas.**_

As Rota Coordinator, you will be based on site, working within our Specialist Residential service. You will build and manage our rotas to work out who is where and how our workforce can be utilised most effectively across all care locations. You will be supported by a team of care managers who will explain the needs of the people we support, to enable you to develop an understanding of each individual’s staffing requirements.

**Role and Responsibilities**:

- To manage the allocation of staff within our care services.
- To ensure that all operational rotas are produced on time and appropriate staffing levels are maintained ensuring the accuracy of information.
- To be responsible for building excellent working relationships with all staff members, team leaders, management and senior management to establish and deliver robust rotas with appropriate contingency plans in place.
- To input staff personnel data including contracted hours and shift availability.
- To ensure continuity of care for the people we support.
- To analyse data and monitor staffing levels to ensure the operational needs of the business are met, taking into consideration sickness, annual leave, training and other factors which effect staff provision.
- To manage rota team absence, sickness and annual leave in conjunction with the Workforce Directorate, ensuring that this process is administered in an efficient manner and recommending change processes if necessary, to improve efficiency and ensuring compliance.
- To ensure all staff contact details are kept up-to-date and adhere to GDPR (General Data Protection Regulations).
- To be aware at all times of the importance of maintaining confidentiality and security of information gained during the course of their duties.
- To manage day to day sickness and source support from other appropriate services to ensure the smooth running of the home.
- To manage all pay roll queries and ensure these are rectified in a timely manner.
- To engage in regular welfare checks with staff to ensure a positive work life balance and ensure this is reflected within their rota.

**The Person**:

- You will have experience in care and ideally have a QCF level 3.
- You will need exceptional communication and interpersonal skills to liaise with a range of people including staff, people we support and family members.
- You will need to be adaptable to change, analytical, logístical, fast thinking and have sound problem solving skills.
- You will ideally have a background of working the health and social care sector and previous experience working within rota management.
- You will need to have Microsoft Office Skills, including Word, Access, PowerPoint, Excel and Outlook.
- You will need to highly organised individual with strong attention to detail with a methodical, structured approach.

**Benefits**:

- Refer a Friend bonus scheme, receive up to £500
- Free DBS check
- Career progression
- Occupational pension scheme

**About M&D Care**

M&D Care are an established family oriented business, which is run by a passionate team of professionals who deliver specialist, complex and bespoke care services throughout South West Wales for people with Learning Disability, Physical Disability and Mental Health needs. We believe that everyone should be given the opportunity to succeed and to achieve their goals and aspirations in life however big or small these may be.

**Our People**

Our employees are a diverse, inclusive and a talented team of individuals, striving to make a difference through their everyday work. Working for M&D Care means you’ll get the opportunity to work with amazing people and help to enhance and fulfil the lives of the people we support.

**Job Types**: Full-time, Permanent

Pay: £12.77-£13.32 per hour

**Benefits**:

- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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