Civil Enforcement Officer
2 weeks ago
About us.
As one of London’s largest and most diverse boroughs, Croydon is a fantastic place to live, work and spend time, with all the benefits of close proximity to the rest of London and the southeast.
Our borough is made up of diverse communities that stretch from Crystal Palace to Coulsdon and from New Addington to Purley; with bustling district centres and over 120 green spaces that link us together and an urban town at its centre.
One of London’s largest commercial districts outside the centre, Croydon is a major hub for shoppers, workers and visitors; its excellent transport links include the iconic trams. The borough has a richly diverse cultural scene and is known as the birthplace of music genres from punk to dubstep and the home of grime legend Stormzy.
Croydon’s greatest strength is its people. London’s most populous borough, Croydon is home to 398,800 (Census, 2021). Caring, passionate and principled, they take huge pride in coming together to improve their borough and help their communities.
Croydon is also home to more than 90,275 people aged under 18 (Census 2021) - more young people than anywhere else in London. We are incredibly proud of them and committed to them and their futures. We look after more vulnerable children and young people than any other council in London; caring for them is a privilege and a priority, and our children’s services are rated ‘good’ by Ofsted.
Over the past decade we have seen huge investment, regeneration and growth in our borough. Croydon remains an attractive and important part of London for ongoing growth and investment - growth from which we want to see all our communities’ benefit. However, the impact of the pandemic, austerity and our financial challenges mean we must focus on the needs our residents are facing today, regain their trust following the financial and governance crisis at the council and make sure we are a financially sustainable council by 2026.
An opportunity has arisen within the Croydon Parking Services on street enforcement team, we are looking for experienced Civil Enforcement Officers to work in the council’s Parking Enforcement Team within the Highways and Parking service.
The Parking Enforcement team manages the kerbside and car parks across our local neighbourhoods and high streets to keep the streets safe and accessible and ensuring Croydon is a cleaner, safer, and healthier place to work and live.
About the role.
Within this role you will be patrolling public streets and car parks, advising the public of where they can park safely and securely, issuing tickets to incorrectly parked vehicles, reporting suspected abandoned vehicles, and dealing with enquiries from the members of the public.
As a Civil Enforcement Officer, you are responsible for enforcing the provisions of the traffic and parking regulations in respect of both on and off-street parking across the whole of the borough.
You will be required to work shifts between 7am and 7pm, Monday to Saturday, totalling 36 hours per week. Duties will include but not limited to
Post holder will be highly self-motivated as will be required to spend long periods working alone.
Post holder will be required and able to work in all weather conditions.
Post holder will be comfortable in dealing with members of the public in a face-to-face environment, have good customer service and communication skills.
Parking legislation knowledge and previous experience in the role is essential for this post.
Full UK driving licence essential.
Closing date 14th February at 11:59pm
View the Civil Enforcement Officer role profile
Equal opportunities statement
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.
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