Receptionist

3 weeks ago

Felixstowe, United Kingdom Suffolk GP Federation Full time

**Receptionist**

We are looking for a bank receptionist to join our Minor Injuries Clinic in Felixstowe.

**What is the role?**
- You’ll work on the front reception desk, being the first point of contact for patients and visitors.
- You’ll be booking, amending, and cancelling appointments on SystmOne as necessary.

You’ll join our Minor Injury Clinic, which is delivered by Suffolk GP Federation.We are a not-for-profit, community interest company and our main purpose is to support Primary Care across Suffolk, including support with working collaboratively and at scale. We also deliver a portfolio of NHS services across Suffolk and North East Essex, including Podiatry, Ultrasound, Diabetes, as well as Urgent Care Services including the Out of Hours face-to-face Service in Suffolk.

**Is it for me?**
- You’ll need to be a good communicator, and able to provide a positive front desk service to all patients and visitors.
- You’ll need to have good IT skills, and be able to pick up new systems with supportive training.

**Contract type**:
This is a bank contract, picking up shifts to cover annual leave and sickness on an ad hoc basis. The hours will be between Monday - Sunday 08:00 - 20:00.

**What we can offer you**:

- A strong ethos of flexible working, to help us maintain (or reclaim) that work/life balance.
- Innovative teams who strive in forward thinking, with a voice that is heard.
- A visible and supportive management team, with operational support that ‘get it’
- Excellent IT teams & support giving us first class equipment and ‘no wait’ responses
- A commitment to personal development, training, and leadership opportunities, with service-managed training budgets
- Cycle to work scheme
- Death in service cover
- Competitive salaries with annual benchmarking
- 27 days holiday (plus bank holidays) on starting, rising to 29 days (plus bank holidays) after 5 years’ service
- Blue light card employer - Access to the discount service with thousands of discounts online and on the high street.

**Disclosure and Barring Service Check**

**Job Type**: Zero hours contract

Pay: £22,816.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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