Knowledge and Research Officer

4 months ago


Bristol, United Kingdom TLT Full time

We are recruiting for a Knowledge & Research Officer to join our Knowledge Management team in Bristol, with the potential to work flexibly between home and the office.

Our Knowledge and Research Officers work closely with colleagues across all parts of our business, helping to turn data and information into insight to support our clients.

We focus on undertaking both business and legal research, aligned to a number of key economic sectors. Working closely with Professional Support Lawyers, as well as undertaking research, the KM Team also help manage TLT’s extensive programme of current awareness and horizon scanning, as well as a wide variety of third party databases, knowledge systems and automation tools.

**Your Role**:
Working as part of the Knowledge Management Research Team reporting to the Knowledge & Research Manager, you will be:

- Delivering dedicated knowledge & information support to our offices.
- Undertaking business and legal research to provide support with client matters and business development activities.
- Supporting lawyers and BD in preparing first drafts of client insights.
- Providing a current awareness service, monitoring news and client developments, tracking cases, legislation and policy as required.
- Managing the Scottish, English and Welsh information resources including recommending, raising awareness and delivering training when required.
- Building a strong network with staff at all levels across the organisation as a trusted adviser for knowledge related activities.
- Promoting and advising on knowledge sharing behaviours in our offices.
- Liaising with and supporting the practice group Professional Support Lawyers in research and information.

**Your Skills and Experience**:

- A degree or equivalent professional experience in Business, Research, Information / Knowledge Management, Librarianship (or relevant discipline);
- Confident and familiar in undertaking online research, using both business and legal databases (further training will be provided);
- Experience with contributing to professional reports / written material desirable;
- Experience of working in (or supporting) professional services desirable;
- You will possess the ability to develop a good understanding of the work of TLT to appreciate internal clients' information needs, to identify relevant knowledge and effectively draft/edit summaries and disseminate such content;
- You will be able to manage demanding workloads with strict deadlines; have exceptional time management and organisational skills and a keen eye for detail;
- You will be able to build a credible reputation as a trusted advisor on information-related matters, both within the immediate team and amongst internal clients;
- Ability to work using own initiative and as a team member, maintaining a professional positive attitude at all times is essential

**Your Team**:
The Knowledge Management function at TLT includes Researchers, Systems Managers, Knowledge Lawyers and Document Production teams. We focus on undertaking both business and legal research, help manage TLT’s extensive programme of current awareness and horizon scanning, as well as a wide variety of third party databases, knowledge systems and automation tools. Working alongside Knowledge lawyers we support colleagues across all parts of the business helping to turn data and information into insight to support our clients.

**About TLT**:
Fast paced, fast growing and forward thinking, TLT is the law firm that helps clients stay one step ahead, and we do the same for our people.

We work with high profile clients in innovative sectors. With local, national and international reach, we have over 1,200 people in offices across the UK and a network of partner firms across Europe, India and the US. In 2021 we were named The Lawyer’s Law Firm of the Year, recognising our incredible success story.

Our purpose is to protect, prepare and progress our clients for what comes next and it’s essential that we do the same for our people, our planet and our communities too. In our open and collaborative culture, we encourage everyone to be their whole self, to have a voice and to contribute.

**Our Benefits**:
We value our employees highly and we want you to feel valued. You’ll receive a competitive salary with an annual pay review. You will also have access to an extensive range of benefits via our flexible benefits scheme including 25 days holiday (which will increase to 30 days based upon length of service) and private medical insurance.

At TLT we have a progressive fully flexible working approach. We empower our people to work in a place and at a time that meets their needs, those of their clients and of the wider team and firm. Part of this agile approach is a focus on hybrid working and supporting the work/life balance of our people.



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