E-commerce & IT Specialist

6 months ago


Nottingham, United Kingdom TEK SHOP Full time

**About Us**

We are a dynamic, family-owned business in Nottingham, proudly awarded the FSB Family Business Award for the East Midlands. Specialising in the refurbishment and resale of electronics, we operate across prominent online platforms such as eBay, Amazon, OnBuy, as well as our Magento and Shopify stores. Join our dedicated team of professionals and contribute to our continued growth and success.

**About the Role**

As an **E-Commerce & IT Specialist**, you will play a crucial role in managing and enhancing our online presence. This position requires a strong background in both e-commerce and IT (particularly computer hardware), as you will oversee product listings, run promotional campaigns, and explore new growth opportunities. Your expertise will be pivotal in ensuring the seamless operation of our online sales channels.

**Key Responsibilities**
- **Product Listing Management**: Create and maintain product listings on eBay, Amazon, OnBuy, Shopify, and Magento using manufacturer information and online research.
- **Promotional Campaigns**: Develop and manage PPC campaigns and sales promotions to maximise exposure and sales on eBay, Amazon, OnBuy, and Magento.
- **Market Analysis**: Conduct research to identify and capitalise on market trends and growth opportunities.
- **Customer Support**: Provide exceptional support and assistance to our customers as needed.
- **IT Support**: Offer technical support related to hardware and software, ensuring smooth business operations.

**Essential Criteria**
- **E-Commerce Expertise**: Demonstrable experience in a commercial e-commerce environment, particularly on eBay and Amazon.
- **IT Knowledge**: Proficient understanding of computer hardware, including laptops and desktops.
- **Advertising Skills**: Experience in managing online advertising campaigns.
- **Sales Experience**: Relevant experience in online sales, preferably in the consumer electronics sector.

**Desirable Criteria**:

- Familiarity with Magento and Shopify platforms.
- Knowledge of OnBuy and Debenhams marketplaces.
- Customer service experience.
- IT support experience (help desk).

**What We Offer**
- **Work Environment**: A relaxed yet focused atmosphere, with flexibility in work pace.
- **Workspace**: Multi-screen workstation, spacious personal desk, and high-end headphones to enhance productivity.
- **Professional Development**: Opportunities to expand your skills in both e-commerce and IT within a supportive and growing company.

**How to Apply**

**Please review the qualifications carefully before applying.** If your background matches our requirements and you’re keen to join a thriving family business, we’d be delighted to hear from you.

Pay: £27,000.00-£33,000.00 per year

**Benefits**:

- Casual dress
- Discounted or free food
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Nottingham, NG8 4GN: reliably commute or plan to relocate before starting work (required)

Application question(s):

- What would you say your level of understanding around IT Hardware is? (Excellent, Good, Ok, Bad)

**Experience**:

- Sales: 2 years (preferred)
- Commercial eBay: 2 years (preferred)
- Commercial Amazon: 2 years (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person



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