Ml Director, Fraud Risk, Payments

2 weeks ago

London, United Kingdom eFinancialCareers Full time

**The Role Responsibilities**
- And covers all forms of Banking products and Channels ranging from Current & Savings Accounts, Card Products, Business Corporate & Commercial Banking products, Digital channels, Self-Service Terminals, Branch Banking, etc.
- The role reports directly to Head, Fraud Risk Management, Payments & Digital. This role will sit within Conduct, Financial Crime and Compliance (CFCC) function and will carry only second line of defence (LOD) responsibilities in collaboration with the CFCCadvisory teams who are aligned to Businesses and Functions.
Core Responsibilities (Fraud Risk Management):
Protect clients and the Bank against current and emerging fraud schemes across segments, products, and channels
- Drive a mindset shift that prioritizes protecting our client and the Bank from fraud is the right thing to do.
- Establish measurement of client experience for continuous improvement and feedback.
Minimize financial loss, regulatory fines, and reputational damage because of fraud events
- Drive capability improvements in fraud controls within the 1LoD to achieve risk buy down.
- Ensure policy, standards, processes, and tools are institutionalised and are operating effectively.
- Embed effective response & recovery processes for priority fraud schemes.
- Reduce recurrence and fraud impact, through proactive reviews, investigations, lessons learnt and continuous improvement of controls.
- Enhance 1LoD & 2LoD fraud reporting capabilities, which is accurate, timely and provides insights & trends.
Stay ahead of client, regulator, board, and community expectations in combatting fraud
- Design a proactive control framework and threat led risk management practice that is forward looking, and intelligence led.
- Strengthen 2LoD Oversight & Challenge activities at Group, Region and Country, which is timely, cost effective and efficient.
Enable the business to develop innovative customer journeys that balance fraud risk with customer experience, operational efficiency, and drive revenue
- Design fraud controls that balances client experience, operational efficiency, and risk appetite.
- Embed culture of proactive fraud risk management and ownership in 1LoD, rather than just events.
- Collaborate with 1LoD to design an enterprise-wide approach to Fraud, which leverages investments & operations. across other risk types to help reduce cost of controls.
Make Group Fraud Risk Management a great place to work
- Establish a culture of high performance, accountability, results, and execution focus.
- Prioritise colleague welfare, recognize and reward them on a timely basis.
- Build a future ready workforce through investment in learning and development.
- Embrace new ways of working.

**Broader Responsibilities**
**Strategy**:

- Regularly undertakes assessment of business strategies and priorities, and its impact on fraud risk management.
- Advise business to create fraud risk management strategies, due to a changing and evolving business, regulatory and threat environment.
- Drive and influence change initiatives that target improvements of fraud risk management capabilities.

**Business**:

- Provide advice and support to business and functions on fraud risk management.
- Work closely with the wider CFCC to deliver advice to the Group, Region and Country CFCC team to enable effective oversight and governance in the Country.
- Work closely with the first line of defences (stakeholders list is given below) to drive fraud risk management outcomes.
- Provide regular fraud risk management reporting and management information to aid decision making and support.

**Processes**:

- Promoting a healthy fraud risk management culture and good conduct within the business lines.
- Providing governance and oversight over the implementation of fraud risk management policies and standards in the Region and Country to ensure compliance with such policies and standards.
- Provide advice to relevant stakeholders on compliance with fraud risk management policies and standards.

**People and Talent**:

- Lead through example and build the appropriate culture and values.
- Maintain appropriate tone and expectations within team and work in collaboration with risk and control partners.
- Engage in ongoing training and development to ensure that role holder is suitably skilled and qualified for the role.
- Uphold and reinforce the independence of the second line fraud risk management function.
- Promote and embed a culture of openness, trust, and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm.

**Risk Management**:

- Identify and Monitor fraud threats, vulnerabilities, and risks.
- Drive and influence enhancement for fraud risk management internal controls.
- Collaborate with adjunct Risk and Policy Owners in Credit Risk, Conduct, Anti-Money Laundering, Anti-Bribery & Corruption, and Cyber Security to deliver collective outcomes.
- Advise 1LOD, 2LOD and 3LOD stakeholders on fraud risk management.
- Drive and influence corrective actions on the back of fraud trigger events.
- Analyzes complex reports as revealed by the data and provides fraud risk management insights to decision makers.
- Develops and implements fraud risk management strategies in response to those insights.

**Governance** Drives and influences adoption and implementation of Fraud Ris

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