Human Resources Generalist

2 months ago

London, United Kingdom ZoomInfo Technologies LLC Full time

At **ZoomInfo **we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are a take charge, take initiative, get stuff done individual we want to talk to you We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting edge technologies and processes to delight our customers and rapidly increase revenues.

We are looking for HR Generalist / Advisor. The Human Resources Generalist provides innovative solutions and support to the ZoomInfo UK site.

In this role, you will collaborate with business leaders and other HR functions to support the ZoomInfo's people strategy and goals by leveraging effective communication, strong analytical skills, and teamwork.

**Responsibilities**:

- Day-to-day HR transactional activities, which include generating letters, internal transfers, running reports, creating presentations, etc.
- Conduct exit interviews, ensure information integrity, and analyze information for themes. With guidance, make recommendations to business leaders and HR based on analysis.
- Maintain the daily operations of HR departments by executing HR policies and procedures, initiating resource planning and recruitment, and maintaining interdepartmental communication.
- Create onboarding plans and educate newly hired employees on HR policies, internal procedures, and regulations.
- With guidance, analyze and maintain attrition rate, internal promotions, employee performance appraisals, investigations, and employee relations.
- Assist the learning and development department in planning and implementing various training programs, employee relations, and exit procedures.
- Handle disciplinary matters related to violation of policies and regulations and address employee grievances with guidance from HR Leadership.
- Support performance management activities and provide guidance to leaders on coaching, performance plans, and monitoring performance.
- Respond to Human Resource inquiries, referring complex and/or sensitive matters to the appropriate resource.
- Recommend process improvements or changes that will improve effectiveness and/or efficiency of operations with the business as well as the HR team.
- May coach leaders on a variety of people management efforts including performance management and calibration, leadership and associate development, and talent management with guidance from HR Leadership.
- Oversee and support all administrative activities in the office and ensure that the office is operating smoothly.
- Office management: workplace policy, kitchenettes food & supplies, restroom supplies, cleaning service/ staff, office supplies, postal service, mail, packages, shipping, customs, printing, meeting rooms, guests visits, etc.
- Track and control invoices and orders to ensure budget compliance.
- Collaborate with the People Experience team.

**Preferred Qualifications**:

- Bachelor's Degree preferred
- 5 to 8 years of experience in human resources.
- Working knowledge of state or regional laws. Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
- Effective verbal, written, communication, analytical, and organizational skills
- Ability to prioritize and work in a fast-paced environment and to respond effectively to the most sensitive inquiries or complaints while maintaining attention to detail
- Ability to resolve conflicts, solve problems, and/or develop alternatives
- Proven record of maintaining professionalism and confidentiality with proprietary and sensitive HR information.
- Can-do attitude with a delivery focus and a 'no job too small' mentality
- Eager to learn and grow and a willingness to try new things and ask questions in order to learn
- Experience supporting Sales organizations preferred
- Intermediate ability with MS Office and Google Suite
- Workday experience preferred

**About us**:
For over a decade, ZoomInfo has helped companies achieve their most important objective: profitable growth. Backed by the world's most comprehensive B2B database, our platform puts sales and marketing professionals in position to identify, connect, and engage with qualified prospects.

Our mission is to provide every company with a 360-degree view of their ideal customer, empowering each phase of their go-to-market strategy and driving their ability to hit their number.

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