Customer Solutions Advisor
1 month ago
**Customer Associate Advisor**
**£22,300 - £26,000 basic (dependent on experience)**
**Manchester City Centre**
**4/5 days remote working included**
Bring your talent and empathy to a diverse and forward-thinking company who are not only offering unbeatable packages and bespoke training to enhance your abilities, but a career you will never look back from.
Working closely with customers who are seeking support and guidance to better their financial difficulties can be a difficult conversation for most to openly discuss - you will play a vital part in exploring financial hardships by gathering prime information including completing affordability checks, income and expenditure forms to achieve suitable outcomes, leaving a real positive impact.
- Bubbly and confident personality
- Caring and empathetic approach
- Comfortable working within a targeted environment
- Clear telephone manner and strong communicational skills
- Customer service experience desirable (not essential)
- Ability to work well within a fast-paced organisation
Office perks?
- 28 days annual leave (plus bank holidays)
- Monthly incentives and social events with the team
- Hybrid and remote working (4 days work from home 1 day in the office)
- Annual salary reviews every April
- Job security and bespoke training
- On site gym facilities plus wellbeing support
- Discretionary annual bonus based upon performance
- Team bonding exercises and prizes
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