Hire Desk Manager

2 weeks ago


Farnborough, United Kingdom Embark Recruitment Full time

**The Role**:
A successful Welfare Hire company are looking for an enthusiastic individual to join an outstanding team. This is a full time, permanent position, working with colleagues to achieve a high standard of service to clients & contractors. We are looking foran experienced **Hire Desk Manager**/ Team leader to join this leading company. You will ideally have previous experience of working within a Welfare Hire / Accommodation Hire / Tool Hire / Trade Counter environment.

**Key Responsibilities**:
As a Hire Desk Manager - your job role will include**:

- Great telephone manner
- Building lasting relationships with repeat customers
- Taking on and off hire calls
- Organising transport
- Raising contracts on bespoke IT system
- Organised, able to prioritise workload
- Filing / admin tasks
- Resolve customer queries / complaints

**Skills & Requirements**:

- Previous experience in one or more of the following roles: Hire Controller; Senior Hire Controller; Hire Assistant; Hire Manger; Hire Co-ordinator, Rental Manager, Assistant Manager, Assistant Branch Manager, ABM
- Knowledge of tools & lifting equipment
- Strong commitment to deliver excellent customer service
- Organised with the ability to prioritise multiple tasks
- Excellent time management skills
- Excellent communication skills
- IT literate

**Benefits**:
The benefits for the Hire Desk Manager vacancy will be**:

- Pension
- Full time permanent role
- No weekend work
- Bonus
- Opportunities for progression

**Location**:
This role would suit someone within these areas:

- Farnborough
- Fleet
- Camberley
- Sandhurst
- Crowthorne
- Farnham
- Surrey

Please follow the link to apply



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