Case Handler
4 weeks ago
Case Handler
£21,000 plus uncapped monthly bonus (£243 average) + 28 days holiday
Welcome bonus of £1000 when joining
Leeds City Centre
If you are looking for a new exciting opportunity in a challenging fast paced environment this position may be for you
An excellent opportunity has arisen as my client who are a specialist Conveyancing company based in Leeds City Centre are looking to recruit a Administration / Customer Service Assistant to work within their Remortgage department, the purpose of the role willbe to manage and process a caseload of Remortgage transactions. This is an excellent opportunity to transfer your administration and customer service skills into fast paced role which is both challenging and rewarding Full training is provided
Main Responsibilities:
- Telephone liaison with the client, borrowers and other external institutions.
- Where possible, identify process improvements.
- Identify and take ownership of potential problems, reporting the problem to your Team Leader.
- Update of case manager computer systems.
- Correctly interpret redemption statements and search results.
- Date-set of files.
- Draft Transfer of Equity and Deeds of Postponement.
Skills Required:
- Excellent communication and customer service skills.
- Ability to meet tight deadlines and targets and to work under pressure.
- Good team player, but also ability to work on own initiative.
- Good attention to detail.
- Good organisational skills.
- Good data input skills.
- Previous administrative/customer service/conveyancing experience.
Amazing Opportunities Include:
- Offices in Leeds and Hull city centres and potential for hybrid working
- Bonus scheme
- Smart Casual dress code
- Profitable global company
- Market-leaders in their specialism with excellent service reputation.
- Family-friendly policies with a strong focus on work/life balance - e.g. paid birthday leave
- Significant career progression opportunities - large in-house training function
- Highly innovative with a strong focus on technology.
CLD Recruitment (Leeds) Ltd is acting as an Employment Agency in relation to this vacancy. CLD Recruitment (Leeds) Ltd is an Equal Opportunities employer; we welcome applicants from all backgrounds.
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