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Cardiology Investigations Scheduler
3 months ago
**Band 4**:
**Main area**
- Cardiology
- **Grade**
- Band 4
- **Contract**
- Permanent: Cross site
- **Hours**
- Full time - 37.5 hours per week
- **Job ref**
- 343-NN-6295978-A&C-Z**Site**
- St Helier Hospital
- **Town**
- Carshalton
- **Salary**
- £29,460 - £31,909 Pro-rata pa inc HCAS (Outer)
- **Salary period**
- Yearly
- **Closing**
- 09/06/2024 23:59At Epsom and St Helier Hospitals, above all we value respect. We put respect at the heart of all we do, by living up to our shared behaviours of kindness, professionalism, positivity and teamwork. This enables us to provide great patient care and make ESTH a great place to work. When you sign up to work with us, you sign up to this and we welcome applicants who share our values
**Job overview**:
This is an exciting time to join the Cardiology Investigations Department at Epsom & St Helier Hospitals as we look to expand our provision of cardiology services.
We are looking for a motivated, dynamic and enthusiastic individual to join our friendly team at St Helier to coordinate and schedule our cardiac diagnostic investigations.
Reporting to the Principal Cardiac Physiologist, you will lead a small team of administrative and clerical staff to schedule a range of cardiac diagnostic tests to meet diagnostic and referral to treatment time (RTT) targets.
A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.
**Main duties of the job**:
The post holder will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement.
Based in the Cardiology Investigations Unit on either site, the post holder will be the point of contact for all administrative and clerical issues relating to patient pathways of care, tracking and supporting patients from referral to treatment &/or discharge.
The post holder will provide a patient-focused service that supports clinical staff in the provision of efficient integrated pathways that enable the best use of resources and ensure that patients are fit, willing and able to be treated and that they are treated in the right place, by the right person, at the right time.
The post holder will ensure high levels of patient care and will ensure clinician satisfaction by being an accessible, customer-focused and knowledgeable point of contact.
It is essential that the successful applicant has a solution-oriented approach and puts the patient at the heart of what they do.
**Working for our organisation**:
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
**Detailed job description and main responsibilities**:
**Person specification**:
**Experience**:
**Essential criteria**:
- Experience of IT systems and software
- Experience of working in hospital/healthcare setting
- Knowledge on NHS service provision / waiting lists
- Demonstrates excellent communication skills
- Demonstrates kind/compassionate nature
- Ability to prioritise tasks and work without direct supervision
- Previous experience of managing other staff
**Desirable criteria**:
- Experience of working within the NHS as a scheduler
- Experience of iPM, ICM, Dart
- Understanding of medical terminology
**Knowledge**:
**Essential criteria**:
- Good general education with grade c or above in English
- Knowledge of hospital IT systems
**Desirable criteria**:
- Experience of IPM/ICM
**DBS**: We are committed to safeguarding children and adults who are at risk of abuse. As such, if this post will have access to children or vulnerable adults, you will be required to undertake an Enhanced Disclosure and Barring Service check. However, all employees have a responsibility for safeguarding children and vulnerable adults in the course of their duties and for ensuring that they are aware of the specific duties relating to their role.
**Employer certification / accreditation badges**:
**Applicant requirements**:
