Senior Training Manager

4 weeks ago

London, United Kingdom Inclusive Recruiting Full time

**Job title**: Senior Training Manager
**Salary**: £46,377 - £51,530
**Hours**:35 hours per week, Permanent
**Location**:London Bridge (Hybrid working approx. 2 days per week in the office)
**Reports to**:Head of Training & Service Design
**Number of direct reports**:2-4 regular hour staff + zero hour staff
**Budget responsibility**:Yes

**At YoungMinds, we believe that how we do things is just as important as what we do.**

Our values are therefore fundamental to who we are. Developed with our staff and with young people, this gives us confidence that not only will we deliver the huge ambitions of our strategy, but that we will do so in the right way.

Our values drive everything we do - the decisions we make, the actions we take, the partners we choose and the way we treat each other. It is our statement to the world about what matters to us, but just as importantly, how we hold ourselves accountablefor our own behaviour.

**'We’re not afraid to speak up for what’s right.’**
We know what needs to change because young people tell us. If they raise their voices, so do we.

**'We’re optimistic.’**
Things get tough, but we never forget to celebrate progress and never stop looking for practical ways for things to get better.

**'Kindness is our strength.’
**Everything we do, we do with love, care and compassion.

**'We celebrate what makes you, you.’**
Whoever you are, we welcome you and we always encourage you to be true to yourself.

**Purpose of the role**

The purpose of the Senior Training Manager is to secure and oversee commissioned training and services for YoungMinds to upskill the adults young people turn to, and understand, recognise and respond positively to young people’s mental health challenges,and to ensure young people’s voices are heard and responded to within service provision.

The role is responsible for achieving impact through the provision of, evidence-informed, practice-based training services from development and design to completion.

**Key responsibilities and duties**:

- Budgetary responsibility of the department
- Build on our existing relationships and networks to grow our audience and ensure a robust pipeline of training and consultancy bookings
- Lead, manage and develop a team of 10-15 staff, (employees, zero hour and project based staff based across England.)
- Ensure quality assurance processes are in place alongside a culture of continuous learning and improvement to inform future product development and the training service reflects the most impactful evidence, theory and practices and reflects young peopleslived experience.
- Act as the participation champion, ensuring that our approach to training development and delivery reflects the commitment to participation that we hold as an organisation.
- Responsible for the successful delivery of our open access offer, our in-house training and strategic projects by overseeing all projects across the team.
- Ensure that YoungMinds training services are meeting service level agreements, and that risks are managed and training events/projects are delivered on time and to a high standard with commissioner/customer engagement.
- Develop and deliver YoungMinds business development strategy in close collaboration with the Business Development Manager and the Quality and Impact Manager, identifying new opportunities of income by evolving our offer to respond to changing market needs.
- Contribute to proposals and bids to secure new business, presenting at interviews and pitches as required.
- Work closely with the Admin Team Manager and oversee training being delivered, and to plan for management of zero hours staff to deliver training commitments.

**Key relationships**:
NHS and local authority commissioning leads, schools, community and corporate organisations, national professional bodies. Work with and develop working relationships with all internal colleagues and external contacts as and when required.

**Person Specification**

**Job title**:Senior Training Manager

**Experience**:

- Experience of senior level client relationship management
- Experience of effective line management and leadership of multi-disciplinary teams
- Experience of successful business development and income generation in a training context
- Experience of implementing quality assurances processes in a training context

**Qualifications, Training, Skills and Abilities**:

- Ability to engage and work in a participatory way with experts by experience including young people and adults
- Skills in a wide range of training, learning and development methodology

**Knowledge/ Understanding**
- Understanding of the issues impacting on young people’s mental health

**Interview Date**: w/c 23rd January

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