All Age Continuing Care Operational Lead

4 weeks ago


Chippenham, United Kingdom NHS Bath and North East Somerset, Swindon and Wiltshire ICB Full time

Due to the transformation of the All Age Continuing Care Team across BANES, Swindon, and Wiltshire (BSW) ICB has created a new and exciting opportunity for a Registered Health or Care Professional to join the team as an Operational Lead.

You will actively contribute to the delivery of the BSW ICB All Age Continuing Care strategy, ensuring high quality and safe operational performance, including the delivery of national targets. You will work collaboratively with colleagues within the ICB including, Business Intelligence, contracting, finance, commissioners, Safeguarding, quality, and the wider complex care team to ensure the effective management of resources whilst securing person centred care, and you will continually improve and transform services to meet the needs of the population requiring All Age Continuing Care support.

Under the direction of the Head of Operations and Clinical Quality for AACC you will manage and support a team of nurses and allied health and care professionals, allocating resources and ensuring high quality continuing healthcare assessments are undertaken in line with national and local policies and procedures.

Bath & North East Somerset, Swindon and Wiltshire (BSW) is an Integrated Care System (ICS) - a partnership of the local authorities and NHS organisations. We have a shared ambition to work with local people, communities and colleagues to improve the health and wellbeing of every person within BSW.

This is an exciting opportunity to join the BSW ICS, in which the post holder will play a crucial role in delivery of our ICS Safeguarding agenda. Working closely with clinical and professional colleagues, your skills, experience, energy and enthusiasm will help drive the delivery of BSW transformation.

Communicating with patients, families / representatives, other NHS and Local
Authority staff and private providers in a sensitive manner where the nature of the communications may be highly sensitive and emotive.
Ensuring accurate and open communication with all stakeholders including
other health and social care staff and private providers of care.
Responsible for preparation of correspondence and complex reports as
requested.
Presenting information and issues, explaining highly complex issues, to a wide range of internal and external stakeholders
Undertake complaints investigations and responses pertaining to AACC on behalf of the ICB.

Please see Job Description and Person Specification for full details.


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