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Customer Support Admin
2 months ago
VANRATH are delighted to be assisting a global leader in survival and safety solutions with the recruitment of a **Customer Support Admin **to join the sales support team**. **A fantastic company to work within, with many opportunities for progression within a growing company in a thriving industry
This is a Hybrid working position with 2 days at home, and 3 days in office (Pick and choose which day you want to work at home). Permanent position.
Shifts are Monday - Thursday (8.30am - 5.00pm) Friday (8.30am - 2.00pm). The office is based in **Dunmurry**, in office.
**Salary**
£23,000 + Fantastic Benefits package, and development opportunities
**Responsibilities**:
- Receive and process customer quotes, orders, inquiries and complaints
- Maintain an ongoing relationship with allocated customers and sales colleagues
- Using knowledge of products and services, availability, sales territories and individual customers to provide a key communications link for the customer
- Records and processes quotes and orders
- Makes calls (by telephone or other channel) to allocated customers
- Responds to and resolves complex or advanced issue escalations promptly and appropriately
- Other duties assigned by your manager from time to time
- **Sales Support or Customer Support Admin experience is essential**:
- Great communication skills
- Customer Focused
- High attention levels to detail
A corporate recruiter looks at various things that influence their decision to shortlist applicants. We break down some of the major categories.
**Job Types**: Full-time, Permanent
**Salary**: £23,000.00-£23,002.00 per year
**Benefits**:
- Company events
- Company pension
- Flexitime
- Gym membership
- Referral programme
Schedule:
- 8 hour shift
- Flexitime
Work Location: Hybrid remote in Belfast
Flextime
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