Implementation Consultant
4 weeks ago
**Responsibilities**:
- Works directly with clients to manage initial access, map and transferdata, create process documentation(functional requirements/designs/lessons learned), and train orcoordinate training for client users.
- Tests and troubleshoots functionalityof installed systems.
- Identifies and documents technical issues to beescalated to the product and system integration teams for resolution.
- Provides feedback based on client experiences to the product andprofessional services teams for product and process improvements.
- May work directly with clients on-site or provide projectsupportremotely.
- May work onpre-salesactivities.
Qualifications:
- Process design.
- Providing feedback based on client experiences.
- Working directly with clients.
- Delivering internal and external training.
- Fair knowledge of multiple solutions.
:
**Recruitment Process** As part of our recruitment process you may be required to complete a background and/or reference check. If this is required you will be notified in advance, and be asked for your authorisation before the check takes place. All details will be provided via the background check policy.
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