Youth Enrichment Team Leader

5 months ago

West Bromwich, United Kingdom New Era Residence Ltd Full time

**Role Title**:Team Leader

**Department**:Senior Management Team

**Hourly Rate **£14 ph

**Role Purpose**:
To manage and support staff so they can perform their roles safely and to the best of their ability.

Supporting the Service Manager run the allocated home effectively according to standards and legislation.

Acting as a positive role model to colleagues and Young People developing care plans that outline what care and support individuals need.

Attaining stability, excellent outcomes for young people, developing outstanding services, professionally trained staff and attain financial viability to secure.

**Person Specification Age**:21years +

**Essential Experience**:1-year experience in support complex young people and people management

**Essential Knowledge**:
Safeguarding

Managing Challenging behaviours

Managing young people’s conflict

**Essential Skills**:
Ability to communicate effectively and offer advice, guidance, practical support that meets the needs of the young people

Ability to respond to a crisis whist remaining calm and working as an active member of a team

Lead a team of staff to effectively run a residential home

Ability to report verbally and in writing

Retaining partnership work

**Continuous Development**:
To develop knowledge and expertise to adapt within the sector

**Roles & Responsibilities**

Supporting manager with service audits/reviews to ensure the service is meeting the needs of the young people

Be the first point of contact for support workers, Lead on handovers, Lease directly with senior management

Maintain & establish effective communication and positive relationship with young people and staff

Providing intensive, high level practical support in response to crisis/relapse situations

Ensure the safety of all children and staff, and that safeguarding practice, procedures and recording meet all current requirements and expectations.

Regularly scan the regulatory New Era Residence and maintain up-to-date personal knowledge of all statutory requirements.

Ensure that effective placement plans, risk assessments, risk management and health care plans, and all relevant documentation, are in place and up to date.

**Regulation & Safeguarding**

To ensure that each children’s home meets and exceeds the standards and expectations

Ensure the safety of all young people and staff, and that safeguarding practice, procedures and recording meet all current requirements and expectations.

Regularly scan the regulatory New Era Residence and maintain up-to-date personal knowledge of all statutory requirements.

Ensure all quality assurance issues remain a key focus by way of regularly seeking feedback on service provisions

To investigate complaints and attend community meetings as and when required

Recognising and reporting safeguarding concerns and carrying out health and safety inspections and duties

Understand the importance of planning, monitoring, reviewing, recording keeping and safeguarding in relation to young people

Maintaining administrative records, timesheets, etc

**Organisational Key Deliverables**

Understand Young people communication needs and use the appropriate tools and resources

Understand the challenges young people face within our current climate the use of the Pathways to Independent, Life skills and Outcome Stars

Understand the use of safeguarding procedures and Mental capacity Act guidance

Knowledge of young people’s statutory, voluntary and community resources for Health, Education, Employment, Training and Leisure

Understand and use the health and safety procedures for safe lone working, risk assessment and property inspection

Understand and use relevant record keeping software and resources to be able to produce accurate and timely information

**General Technical Competencies**

Familiar with regulatory and good practice standards for the role with an appropriate formal qualification such as NVQ level 3 or above

To preferably have completed QCF (NVQ) Level 3 Children and Young People's Workforce (Residential Childcare) or above

Maintain professional conduct by referring to New Era Residence policies, procedures, guidelines, and best practice

**Staff Engagement / Retention**
- Staff morale - ensuring this is at the highest level possible
- Staff efficiency - capable staff with strong ability in both care and achievement

**Reporting to**:Service Manager

**Responsible for**:Youth Enrichment Workers

**Disclosure level**:Enhanced DBS

**Job Types**: Full-time, Permanent

Pay: Up to £14.00 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company pension
- On-site parking

Schedule:

- Day shift
- Flexitime
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Application question(s):

- Level 4 in Children's and young people residential

**Education**:

- Certificate of Higher Education (preferred)

**Experience**:

- Ofsted: 1 year (preferred)

Work Location: In person

Reference ID: NER

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