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Product Owner

5 months ago

Worcester, United Kingdom Open GI Ltd. Full time

Open GI is a leading software development company and a trusted partner to the general insurance industry. Based across the UK and Europe, our support and development services make us a truly diverse organization that offers a range of IT solutions to insurance brokers, insurers, and managing general agents.

It is our mission to be both the Technology Partner and Employer of Choice to the UK General Insurance market. Our people are placed at the heart of this and diversity, equality and inclusion are central to everything we do.

We know the key to achieving success is to enable a positive, inclusive, and collaborative working culture, and, as part of our commitment, we have signed up for a number of pledges and programmes designed to support and nurture our people. No matter where you sit or which team you are a part of, we want you to know that you contribute in helping us to shape where the company will be in the future. We would love for each employee to be able to talk with pride about our company and, most importantly, consider Open GI to be an inclusive, fun and fulfilling place to work.

**Position**:
This is an exciting opportunity to join our Broker Product team, where you will be responsible for representation of product/feature within the Scrum Team, driving the delivery management of product implementation.

**Your key responsibilities**
- Provide vision and voice of the customer advocacy for each product/feature
- Collaborate with and support of other business teams to drive customer advocacy
- Manage a product backlog for a dedicated feature area
- Work with the scrum team to refine backlog items and plan individual sprints
- Lead requirements gathering within the Scrum Team
- Attend scrum ceremonies
- Document new features
- Record and respond to feedback
- Work closely with the scrum team to ensure all impediments are identified, recorded and removed.
- Manage stakeholder communication
- Understand and participate in the estimation process
- Support non tech teams within the business
- Work with the marketing function to ensure coverage and awareness of product is maximized
- Negotiate priorities with stakeholders to ensure that deliverables are progressed to a high level of quality
- Train and mentor colleagues

**Requirements**:
**What you’ll need to succeed**

**Qualifications**
- Certified Agile Product Owner (preferred)
- Chartered Insurance Institute Qualifications (or working towards) would be advantageous. Alternatively, being able to demonstrate a high level of industry knowledge

**Experience**

***Essential
- Adaptive and strong team player
- Excellent customer relationship and negotiation abilities.
- Strong verbal and written communication skills.
- Excellent time management skills.
- Experience of working in pressured environment to strict deadlines
- Experience with DevOps or JIRA
- Knowledge of Agile

Advantageous
- Product Owner experience in Agile B2B SWH
- Previous involvement in the design of insurance products.
- Willingness to work outside of core working hours to achieve objectives and tasks
- Experience of working with IT systems in a Broking/Insurance environment
- Good standard of MS Word and MS Excel (advantage)

**Aptitudes**
- Decisive
- Clear communicator
- Strong work ethic
- Positive attitude
- Delivery-focused
- Logically minded
- Encourages collaboration across departments
- Calm under pressure

**Other information**:
**Mission and Values**

**Our mission is to be both the Technology Partner and Employer of choice for the UK General Insurance Market. Our values are central to this vision, as they represent how we collaborate how we work together in synergy and continually deliver for our customers**:

- Accountability: We take personal pride in finding solutions and achieving results
- Innovation: We lead the market by being proactive, product-led and forward thinking
- Teamwork: We work collaboratively, recognising and celebrating success
- Trust: We build trust on integrity, transparency and respect

We are looking for an individual who embraces our values in their actions, decisions, communications and processes to inspire positivity and, ultimately, exceptional performance.

**Benefits package**
- Competitive salary depending on skills and experience
- Company pension
- Bonus opportunity
- Life assurance and critical illness cover
- Cycle to work scheme
- Perkbox - an exclusive platform offering a wide range of discounts and benefits
- Holiday entitlement of 25 days per annum, increasing to 26 days per annum after three years of service & a holiday purchase scheme
- A hybrid approach to work
- Opportunity for a more flexible approach to start, finish, and lunchtimes to allow you to better manage events outside of work
- Social clubs - whether you’re into your cycling, crafts, or other hobbies, we have a number of groups at Open GI where individuals who enjoy the same pursuits can get together
- Wellbeing - wills at work scheme, employee assistance