Customer Service Advisor

1 month ago


Preston, United Kingdom Swift Temps Full time

**We are looking for experienced Customer service advisors for our client in Central Preston.**

**This is a remote role working from home**

To be considered, you must have a **Windows Device (Laptop/PC) - Windows 10 / 8.1 or 8**

Chromebooks, Tablets, Mobile Phones and Apple Devices **do not** meet specifications, the device must have a full Windows Operating System.

A Smartphone is required for 2FA purposes.

**Internet Speed Requirements**
- Minimum Download Speed: 8Mbps
- Minimum Upload Speed: 3Mbps

It is preferred that you use a network cable to your router for a more stable connection

You will be taking calls, taking details and using the information on the computer to advise the telephone caller further.

**There is plenty of training to ensure you are completely good to advise and you will be required to take a couple of basic tests to ascertain eye for detail, reading instruction etc. There will be a lot of personal information to take in so strict GDPR rules are followed at all times.**

This is for anyone with a good understanding and communicative English with a desire to work in a customer service environment.

Monday - Friday 9am - 5pm Saturdays 9am - 1pm **39.5 hour working week/30-minute lunch 1in 2 Saturdays.**

Ref: INDW

**Job Types**: Full-time, Temporary contract

**Salary**: From £10.42 per hour

**Benefits**:

- Work from home

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Preston: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have the compatible device(s) and do you meet the internet speed requirements?

**Experience**:

- customer service: 1 year (required)

Work Location: One location

Reference ID: INDW
Expected start date: 03/04/2023



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