Customer Relations Advisor

3 weeks ago


Nottingham, United Kingdom Hunter Dunning Full time

Location East Midlands
- Type Permanent
- Salary Salary up to £27,000 + 26 days holiday
- Ref 14406

**Customer Relations Advisor Job in Nottingham**

Our client build high quality developments across the North of England and do operate throughout 10 offices. They are now looking for a Customer Relations Advisor for their office in Nottingham.

**Role & Responsibilities**
- Demonstrably support the continuous drive to deliver 5* customer service by championing the customer journey
- Actively support the regional departments and wider business to meet, if not better, customer expectations
- Be proactive and provide an exceptional level of customer service
- Administer and act accordingly towards all complaints in an efficient and timely manner
- Ensure all customers are satisfied coinciding with the New Homes Quality Consumer Code at all times
- Answer inbound customer calls.

**Required Skills & Experience**
- Experience within customer care Is essential
- New-Build property experience is an advantage
- Strong collaborative and team working skills
- Full UK Driving License.

**What you get back**
- Salary of up to £27,500
- Discretionary Bonus Scheme
- Holiday entitlement of 26 days + bank holidays
- Company Pension Scheme
- Private Medical Insurance Scheme.

**Apply


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