Planning Technical Support Officer
3 weeks ago
Job description
**About the role**
- To take online payments, bank cheques and add payment details to database.
- Carry out statutory and non-statutory consultations.
- To manage the teams’ post, contribute to the filing and record keeping of the section.
- To maintain the planning filing systems including the archiving (by scanning/indexing, document image processing or microfilming) of files.
- To support the monitoring and collection of developer contributions under the Community Infrastructure Levy and Section 106 agreements.
You’ll be part of a team of technical support officers where each individual plays their part to the best of their ability. As well as the colleagues that you work closely with every day, you’ll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this:
**Work Together as one team - **work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do
**Drive Efficiency - **show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential
**Be Ambitious - **be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way
**Make a Difference to Reading - **maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed
**About you**
Qualities and Experience required for this role:
- Able to demonstrate good written and verbal communication skills and be confident at performing basic mathematical calculations.
- Provide examples of how you have managed your work to be efficient and effective working to meet deadlines.
- Comfortable working on your own at home or as part of a team.
- Competent at using IT record keeping and processes.
- Some experience in a similar customer focused office environment or of working in local government.
**Our offer**
We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you’ll get a great feel for that working in our friendly and collaborative environment.
A competitive salary alongside a range of benefits including:
- Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave
- A wide range of flexible working opportunities
- Modern working environment at Bennet Road, Reading
- Local Government Pension Scheme (LGPS)
- Life Assurance - three times your annual salary (for members of the LGPS)
- Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work
- Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax
**Closing Date: 31**st** May 2024**
**Interview Date: TBC
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