Customer Team Member

7 months ago


Melrose, United Kingdom Coop Full time

**Customer Team Member**

Location: High Street, Melrose, TD6 9RU

Pay: £10.90 per hour + great benefits

Contract: 12 hours per week + regular overtime, permanent, part time

Working pattern: Varied shifts including early mornings (From 6am), afternoons, late evenings (Until 10pm) and weekends, to be discussed at interview.

Full training given

As a customer team member at Co-op, you’ll provide friendly, thoughtful service, and be on hand to support customers whenever they need your help. You’ll also make sure your store is in great shape - working as part of a team to replenish products and support deliveries.

In return, we’ll give you opportunities to develop your skills and progress your career. You’ll also get fair pay, and a benefits package that includes a pension, colleague discount and support for your physical, mental and financial wellbeing.

**What you’ll do**
- Friendly and thoughtful service - you’ll put customers first in everything you do: responding to queries, championing Co-op products and Membership, and doing all you can to deliver a great shopping experience
- Engage with everyone to succeed together - you’ll build strong relationships with your colleagues in-store ¬- working together as a team to solve problems for the benefit of customers and members and each other
- Make sure the store is safe, legal and operational - you’ll complete daily checks to make sure the store is safe for our customers, and replenish products while checking their dates, prices and temperatures are legally compliant
- Embrace change - you’ll help to embed change in store, embracing and supporting changes so they become a natural way of working, and sharing experiences with other colleagues to help them positively adapt to changes
- Co-operate for a fairer world - you’ll get involved in day to day community activities like supporting our FoodShare scheme, and help your local member pioneer by taking part in local community events

**This job would suit people who have**
- genuine care for the needs of customers and colleagues
- good communication skills, with the ability to build positive relationships with everyone
- strong problem solving skills
- the flexibility to work a range of shifts

**Why Co-op?**

We’ll help you learn new skills, and give you the opportunity to support your local community. You’ll also get package that includes:

- competitive pay and opportunities for overtime
- Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
- premium rates for hours worked before 6am or after 10pm
- flexible shifts/working hours and regular overtime opportunities (we provide rotas to your mobile phone 3 weeks in advance)
- Holidays starting from 31 days per year (includes bank holidays) pro rata for part time
- 30% off Co-op branded products in our food stores
- 10% off other brands all year-round (doubles to 20% on the Friday and Saturday after payday)
- discounts on other Co-op products and services
- pension with up to 10% employer contributions
- cycle to work scheme
- services to support your physical, mental and financial wellbeing

**Building an inclusive workplace**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.


  • Customer Team Member

    7 months ago


    Melrose, United Kingdom Coop Full time

    **Customer Team Member** - Location: Station Yard, Newtown St Boswells, TD6 0PP- Pay: £12.00 per hour- Contract: 16 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview- Full, paid training...

  • Customer Team Member

    7 months ago


    Melrose, United Kingdom Coop Full time

    **Customer Team Member** Location: High Street, Melrose, TD6 9RU Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. Full training given As...

  • Customer Team Member

    7 months ago


    Melrose, United Kingdom Coop Full time

    **Customer Team Member** Location: Station Yard, Newtown St Boswells, TD6 0PP Pay: £10.90 per hour + great benefits Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview Full...

  • Customer Team Leader

    7 months ago


    Melrose, United Kingdom Coop Full time

    **Customer Team Leader** - Location: High Street, Melrose, TD6 9RU- Pay: £13.32 per hour- Contract: 30 hours per week + regular overtime, permanent, part time- Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview- Full, paid training provided- - You must be aged...

  • Customer Team Leader

    7 months ago


    Melrose, United Kingdom Coop Full time

    **Customer Team Leader** - Location: Station Yard, Newtown St Boswells, TD6 0PP - Pay: £12.10 per hour + great benefits - Contract: 30 hours per week + regular overtime, permanent, part time - Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview. - Full...

  • Customer Team Leader

    7 months ago


    Melrose, United Kingdom Coop Full time

    **Customer Team Leader** - Location: High Street, Melrose, TD6 9RU - Pay: £12.10 per hour + great benefits - Contract: 20 hours per week + regular overtime, permanent, part time - Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview - Full training...

  • Customer Team Leader

    7 months ago


    Melrose, United Kingdom Coop Full time

    **Customer Team Leader** - Location: High Street, Melrose, TD6 9RU - Pay: £12.10 per hour + great benefits - Contract: 39 hours per week + regular overtime, permanent, full time - Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 10pm) and weekends, to be discussed at interview - Full training given- You...

  • Member Pioneer

    6 days ago


    Melrose, United Kingdom Coop Full time

    **Member Pioneer **- Melrose, £9.97 per hour plus excellent benefits Home based in Melrose. You’ll need to live in or very close to this community to be eligible to apply 4 hours per week. Flexible hours that meet the needs of your community At Co-op, we stand for something different, and we put our communities at the heart of everything we do. As a...


  • Melrose, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant to join our team at RVS Shop, Borders General Hospital, Huntlyburn Terrace, Melrose, TD6 9BS .You will join us on a part-time, permanent basis , and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per annum) .About the Retail Customer...


  • Melrose, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant to join our team at RVS Shop, Borders General Hospital, Huntlyburn Terrace, Melrose, TD6 9BS .You will join us on a part-time, permanent basis , and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per annum) .Check all associated...


  • Melrose, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant to join our team at RVS Shop, Borders General Hospital, Huntlyburn Terrace, Melrose, TD6 9BS . You will join us on a part-time, permanent basis , and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per annum) . About the Retail...


  • Melrose, Scottish Borders, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service is a well-established charity providing essential services to people in need across the UK. As a Retail Customer Assistant, you will play a vital role in delivering exceptional customer experiences and supporting our team in achieving our mission.The successful candidate will have excellent communication skills, be able to work...


  • Melrose, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant to join our team at RVS Shop, Borders General Hospital, Huntlyburn Terrace, Melrose, TD6 9BS .You will join us on a part-time, permanent basis , and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per annum) .

  • Member Pioneer

    6 days ago


    Melrose, United Kingdom Coop Full time

    **Member Pioneer **- Newtown St Boswells £9.97 per hour plus excellent benefits Home based in Newtown St Boswells. You’ll need to live in or very close to this community to be eligible to apply 4 hours per week. Flexible hours that meet the needs of your community At Co-op, we stand for something different, and we put our communities at the heart of...


  • Melrose, Scottish Borders, United Kingdom Scottish Borders Council Full time

    Job OverviewWe are seeking an enthusiastic and motivated individual to join our Roads Planning Team as a Planning Administrator. The successful candidate will play a vital role in supporting the team's administrative and technical aspects, providing key support in both areas.The post is extensively frontline in nature, requiring excellent communication...


  • Melrose, United Kingdom Royal Voluntary Service Full time

    Royal Voluntary Service has an opportunity available for a Retail Customer Assistant to join our team at RVS Shop, Borders General Hospital, Huntlyburn Terrace, Melrose, TD6 9BS .You will join us on a part-time, permanent basis , and in return, you will receive a competitive salary of £11.72 per hour (FTE £21,396 per annum) .About the Retail Customer...


  • Melrose, Scottish Borders, United Kingdom Scottish Borders Council Full time

    About the Role: As a member of our Roads Planning Team, you will be extensively frontline, providing customer interface for the Roads Planning Service. Duties include administering the Roads Planning Service mailbox, ensuring customer enquiries are handled professionally, and supporting procedure development to enhance operational efficiency.


  • Melrose, United Kingdom Twelve Triangles Full time

    We are looking for a full time staff member to our Melrose shop. We are looking for someone who loves all things food, bakery, coffee and customer service and can bring positive energy to the team. This is a customer facing role, so must be confident in describing what we make and sell, but training will be provided. Barista and kitchen experience is...


  • Melrose, Scottish Borders, United Kingdom Scottish Borders Council Full time

    Job RoleThis exciting opportunity has arisen for an Administrative Officer to join our Roads Planning Team at Scottish Borders Council. As a key member of the team, you will provide vital support to the administrative and technical aspects of the service.The successful candidate will have excellent communication skills, enabling them to effectively interact...

  • Projects Coordinator

    7 months ago


    Melrose, United Kingdom SoConnect Ltd Full time

    Overview: As a Project Coordinator at SoConnect Ltd, you will play a pivotal role in planning, managing, coordinating, and delivering internet, IT, and communication services to our valued business customers. Leveraging the latest technology and systems at our disposal, you will ensure the provision of high-quality, value-added customer service. This role...