Clinic Secretary

3 weeks ago


Liverpool, United Kingdom Liverpool School of Tropical Medicine Full time

**Part-time - Permanent appointment (21 hours per week)**

Are you a highly organised and proactive individual looking for a rewarding career in healthcare administration? We are currently seeking an experienced Clinic Secretary to join our World Class Well Travelled Clinics who will play a crucial role in ensuring the smooth and efficient operation of our Clinics.

**Key elements of the role are (but not limited to)**:
**Clinic duties**:

- Make up patient notes, retrieve and file patient records
- Book NHS appointments using the clinic’s appointments database
- Administration of clinical letters and reports
- Prepare invoices for private patients seen in NHS clinic
- Carry out any ordering of clinical and non-clinical supplies for NHS clinics

**General office duties**:

- Answer telephone and personal enquiries in a friendly and professional manner
- Perform general office duties such as filing, typing reports, photocopying
- Implement new systems to help in the day to day running of the clinic.
- Maintain and improve own knowledge and competence through continuing CPD
- Secretarial qualification or equivalent experience
- Experience of NHS Patient Administration Systems
- Experience of dealing with patients/clients face to face and over the phone.
- Able to work with sensitivity/tact, including a commitment to confidentiality

**_
(For a full list of essential and desirable criteria please refer to the job description and person specification)_**

**Circumstances to consider**:
This is a part-time role (21 hours a week to be worked between Monday - Friday)

Please note that this is not a NHS contract, but the work is focused on the delivery of out NHS service level agreement.

**Benefits of joining WTC**:

- 30 days of annual holiday and bank holidays (pro rata)

**Closing Date: 18th February 2024**

**Expected date of interviews: 29 February 2024**

***

**About LSTM**

Founded in 1898 and the oldest of its kind in the world, the Liverpool School of Tropical Medicine (LSTM) is an internationally recognised centre of excellence for teaching and research in tropical diseases. Through the creation of effective links with governments, NGOs, private organisations and global institutions and by responding to the health needs of communities, LSTM aims to promote improved health, particularly for people of the less developed/resource poorest countries in the tropics and sub-tropics.

**Inclusion is central to our values at LSTM.**

Look at some of the great work we have achieved over the past year by viewing our annual report:
**LSTM actively promotes Equal Opportunities and Safeguarding Policies


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