Supervisor

2 months ago


Thornton Cleveleys, United Kingdom Bargain Booze Full time

Are you a Supervisor, Team Leader or Assistant Manager looking for a new challenge?

If so, read on, this role could be for you

**About us**

We are a family business, based on the Fylde Coast since 1987. We operate **Bargain Booze** stores in Bispham Village, Cleveleys High Street, and Layton. We are looking for 2 Supervisor positions, to join our teams one based in our Bispham store, the other in our Cleveleys Store.

Salary/Hours:
£10.80 per hour

Full Time Position 37.5 hours. 5 days per week.

Will consider Part time applicants but weekend availability will be required.
- Applicant must be fully flexible, store opens 7 days a week 7am - 11pm.
- Rota System in place with changeable hours depending on time of year.
- Evening & Weekend work essential

**Job Description**:
The role provides a complete deputising service in handling and controlling the running of the store, to include assisting in the management and motivation of staff.

**Responsibilities**:

- When dealing with customers, maintain a professional, friendly and enthusiastic manner at all times.
- To process payments for products through the till, ensuring money & paperwork is handled accurately and with integrity. Also deal with refunds/discounts/vouchers as per Company Policy.
- To actively promote and highlight offers to customer whenever appropriate.
- To present and display products correctly, following guidelines and making full use of all equipment and point of sale materials provided. Rotate stock when filling shelves.
- Become familiar with our products to ensure that the correct product information is given to the customer.
- Ensure a high level of Customer Service at all times.
- To feedback to the Store Manager any relevant information such as customer requests, product shortages etc.
- Ensure all stock is correctly coded, priced with correct point of sale etc.
- Carry out all procedures to a high standard including till operation, deliveries, damaged stock etc.
- To receive and unpack deliveries, leaving Store Room areas tidy and safe.
- To deal with damages as per Company Procedures.
- To act with integrity and ensure all security procedures are followed at all times. This includes both on the shop floor (customers shoplifting) and in store (fraud policies)
- To ensure feedback of relevant information is passed onto the Store Manager/Owner, including customer requests, lost sales, stock issues etc
- To train other colleagues in store when requested to, and support new colleagues during their probationary period (first 6 months).
- To ensure that the store is tidy and presentable and conforms to high standards of hygiene and cleanliness. This will involve Cleaning and low maintenance tasks. Complete Daily Routines individual to each shop.
- To make sure you follow all procedures set out in store, especially those relating to Health and Safety, Security and Licensing. Failure to do so could result in Gross Misconduct Disciplinary Action.
- Take responsibility for instructing/motivating/guiding Sales Colleagues in carrying out their daily tasks.
- Carry out all cash and admin operations as required by the store.
- Ensure that all products are correctly coded, priced and correct POS used at all times. Ensure that the stock take is completed and is an accurate record of the stock position in the store.
- Ensure that stock levels are kept accurate by correctly recording receipt/outgoing stock. From both Bargain Booze Deliveries and outside suppliers.
- Ensure efficient operating standards so that all operating costs are kept within budget and that shrinkage is kept to a minimum.
- To continue to develop yourself and the role by studying relevant training materials and stores information.
- In the absence of the Store Manager, provide a full deputising service.
- Actively promote the company and the store in the local market place.
- To carry out any other reasonable ad hoc tasks as requested by management.
- Hours will include working Bank Holidays and Christmas and other peak trading periods.
- Position could be based in Talbot Rd Layton, or Redbank Rd Bispham, or Bargain Booze Victoria Rd Cleveleys.

**Job Types**: Full-time, Permanent

**Salary**: £10.80 per hour

**Benefits**:

- Casual dress
- Company pension

Schedule:

- 8 hour shift
- Day shift
- Night shift
- Overtime
- Weekend availability

COVID-19 considerations:
Government guidelines

Ability to commute/relocate:

- Thornton Cleveleys, FY5 3LD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail supervisory: 1 year (required)

Work Location: In person


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