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Operations Assistant

1 month ago

Broadstairs, United Kingdom Morgan Jones Recruitment Consultants Ltd Full time

**Operations Assistant**

**Broadstairs**

**£24,000 per annum**

**1 x Permanent position Available**

**1 x 8 Month Contract Available**

We have a unique opportunity for an Operations Assistant to work for my client who is a leading travel company based in Broadstairs.

In this role you would be working 37.5 hours per week, on a rotating shift pattern of 06:30 - 14:30 or 12:00 - 20:00. Our client is offering an excellent salary of £24,000 per annum.

**As the Operations Assistant your responsibilities would include**:

- Overseeing day to day operations for the International Scheduled Tours department, to ensure smooth execution of all tours
- Participating in weekly sales meetings to ensure efficient management of tour capacity
- Liaising with external suppliers to book and confirm services
- Providing on phone customer assistance to passengers whilst they travel, with responsibility for some out of hours phone cover.
- Maintaining outstanding customer service: investigating customer complaints where appropriate
- Assist with the ordering of stationery and office supplies when required
- Assist with the checking of supplier invoices to agree payment by accounts
- Cover general administrative duties in the absence of other administrators
- Ad hoc projects as required
- Other duties as deemed reasonable

**Person Specification**:

- Excellent computer skills
- Can remain focused and organised in a fast-paced environment
- Can forge and maintain good working relationships with external suppliers
- Good communication skills
- Ability to plan workload and prioritise where necessary
- A flexible mindset with an attitude that responds well to change
- Confident in directing other team members
- High standard of customer service

**Benefits**:

- 28 days paid holiday (inclusive of Bank Holidays)
- Company Pension Scheme
- Flexible Working Practices
- Free Eye Tests

**This is an exciting opportunity to develop your career within this industry with a collaborative, supportive and ambitious employer in Kent.**

**About Morgan Jones**:

- To view other great opportunities, visit our website or follow Morgan Jones on your favourite social networks - Facebook, Twitter, or LinkedIn._

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

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