Operational Trainer

7 months ago


Newmarket, United Kingdom CareTech Group Full time

Job title -Operational Trainer

Location - Merida

Hours - 39 hours (flexible) including occasional weekend and evening working

Overall purpose of the Operational Trainer

The Operational Trainers role is to work with the Merida stakeholders to identify staff induction and practice development learning requirements and address these through the design, deployment and delivery of a wide range of learning interventions, including the delivery of leadership and management training.

Learning and Development (Delivery and Design)

The operational trainer is an accomplished and experienced professional within both learning & development and children’s social care.

They will be an experienced facilitator of learning and deliver a wide range of agreed training to staff across the Cambian group including induction, refresher and developmental courses. The courses they will deliver include topics such as safeguarding, medication administration, risk assessment, positive behaviour support interventions (including the use of breakaway and physical holds), first aid, attachment theory, childhood development, trauma, child sexual exploitation (CSE) etc.

In addition to delivering standard courses they will also work with the Divisional lead Learning and Development Partner to identify learning needs and develop a range of learning interventions to meet these needs. They will design learning interventions that meet the highest accepted standards of design, be learner centred, innovative, demanding and result in improved practice. They will be able to design range of interventions including face to face workshops and distance learning (e.g. workbooks and eLearning). We are currently formulating a training delivery schedule for all potential managers and leaders so will need to be willing to undertake additional training from our leadership academy facilitators to become self-sufficient in topics associated with leadership and management.

In both the delivery and design of learning they will demonstrate a solid understanding of children’s services and will draw on their own experience of working in the sector, up to date research, recognised best practice and the relevant legal and regulatory frameworks. Where required they will lead on projects to develop learning interventions with the support of their manager.

Stakeholder Collaboration and Management

The Operational trainer will work effectively and collaboratively with a wide range of stakeholders both internally and externally. They will have an excellent understanding of all parts of the Cambian group and will ensure they establish high levels of respect and trust with all stakeholders. They will form good relationships with organisations and individuals externally who are recognised industry experts on key topics e.g. BILD.

Continuous professional development

The operational trainer will have a high degree of self-awareness and will constantly develop and improve their knowledge and practice through a number of approaches including reflective practice, attending external and internal learning events, researching topics and conversations with colleagues and peers. They will also seek to develop the skills and knowledge of their peers within the team. They will be open to observation and feedback on their delivery and will also observe and give feedback to both internal colleagues and external trainers. They will know that designing and delivering excellent learning and development starts with their own learning.



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