Business Support Officer

2 weeks ago

Manchester, United Kingdom Manchester City Council Full time

**About The Role**:
Working Hours: 35 hours per week

Contract Type: Permanent Full Time

Additional Payments: Casual Car Allowance

Closing Date: 21 August 2023
- Proof of Manchester Residency
- Casual Car Documentation

**About the role**
- Do you want to work in a supportive team?- Do you want to learn new skills?- Do you want to gain a qualification whilst working?- Then this role could be the role for you.Manchester is one of the world’s greatest cities. A place with a reputation for innovation and creativity; a thriving regional economy; and a rich sense of identity. We are a city with a rich history, a vibrant present-day, and much to look forward to in the future. Manchester prides itself on being a warm and inviting city with something to offer to everyone. We are committed to bringing about a more inclusive city, where people have access to top-class education and training, and where the economic opportunities that such a vibrant city creates are accessible to all.

We have a whole-city approach to building a safe, happy, healthy and successful future for all children and young people through the ‘Our Year’ programme to become a truly child-friendly city and you will have the opportunity to work for a 'Good' rated local authority.

Manchester’s ethos is to ensure that all the people in our city are able to thrive, and we are able to benefit from the opportunities that our economic growth brings. Our workforce are at the heart of this - and we have created the conditions whereby colleagues have the skills, knowledge and ability to allow their careers to flourish. Working in Manchester gives you the chance to do things that you wouldn’t get to do in other places, and it is a hugely exciting place to live and work.

We will provide both on and off the job training. You will part of a supportive team with a clear career pathway both within Business Support and the wider Council.

**What do Business Support do?**
- Working for Business Support you will be providing administrative support to teams in Children's Services. This will involve a variety of tasks from answering the phones and dealing with visitors, to taking minutes in multi agency meetings. You will be recording in citizen records, you will be making appointments with citizens or other professionals, dealing with finance through SAP system, cash handling and income recording, processing payments to companies and individuals, you will be downloading information. You will communicate with a variety of both internal and external customers.- Training will be provided for all elements of the role. The role will be supporting Children's Services teams who provide Family Contact, Family Support and interventions and Social Work.
- Willing to learn new skills
- Flexible and open in their approach
- Has an interest in working for Children's Services Business Support in Manchester.

**You will need to have**:

- Good personal resilience- Professionalism- Good communication skills- Good IT skills including keyboard skills, experience with various Microsoft packages.- Initiative to assist with solving problems**Behavioural Expectations**:

- These are Manchester Values and must be adhered to and demonstrated- We work together and trust each other
- We’re proud and passionate about Manchester
- We take time to listen and understand
- We ‘own it’ and aren't afraid to try new things.
- We show that we value our differences and treat people fairly
- This post, although mainly based at Longsight Office, will provide cover at the following sites each week, Acorns on Burton Road, Frenchbarn Lane in Blackley, Alonzi House in Ardwick and Williow Vue in Gorton
Car use is desirable but not essential. Training will be provided for all elements of the role. The role will be supporting Children's Services teams who provide Family Contact, Family Support and interventions and Social Work.**About Us**:
We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ - the grounding for how we must work together and treat one another:

- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and

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