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Customer Wellness Consultant
2 months ago
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
- Acting with due care where a customer has been identified as being vulnerable.
- Actively engage and build trust with customers providing advice appropriate to their circumstances.
- Drive customer experience by providing timely resolutions while working in a fast paced, demanding, customer centric and results focused environment, while adhering to quality standards and regulatory guidance.
- Achieving personal, department KPIs and ensure accounts are monitored and worked accordingly to SLA’s.
- Identifying and meeting the needs of internal and external customers.
- Manage caseloads.
- Provide insight into customer journeys and support the development of policies and procedures.
- Ability to take a problem-solving approach and to analyse information and situations and generate reasoned recommendations and solutions.
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Customer Wellness Consultant
2 months ago
Glasgow, United Kingdom Three Full timeOur people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. - Acting with due care where a customer has been identified as being vulnerable. - Actively engage...
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Customer Wellness Consultant
1 week ago
Glasgow, Glasgow City, United Kingdom Three Full timeOur people make us who we are. We're a diverse and inclusive bunch, and it's important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. Acting with due care where a customer has been identified as being vulnerable. Actively engage and build...
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Customer Consultant
3 weeks ago
Glasgow, United Kingdom The Fragrance Shop Full time**Job description** **Role Overview** The Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within...
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Customer Consultant
7 days ago
Glasgow, United Kingdom The Fragrance Shop - Braehead Full time**Role Overview** The Fragrance Shop Braehead are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance...
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Customer Consultant
3 weeks ago
Glasgow, United Kingdom The Fragrance Shop - Braehead Full time**Role Overview** The Fragrance Shop Braehead are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance...
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Health and Wellbeing Coach
2 days ago
Glasgow, United Kingdom Bluecrest Wellness Full timeBluecrest is on a mission to put better health in the palm of people’s hands. Now in our 10th Anniversary year, we’ve grown considerably since 2012 to acquire over 400,000 customers across the corporate and consumer markets. We’re now reinvesting in our teams across technology, marketing, product development, sales and operations to build an...
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Customer Service Consultant
3 weeks ago
Glasgow, United Kingdom Skipton Building Society Full timeHours: In a full-time Branch based role; you will be working 36 hours flexible hours across Monday to Saturday to support operating hours in the branch. On a fixed term contract for 12 months **Salary**: £22,464 Per Annum Closing Date: Thu, 25 Apr 2024 We are recruiting for a Customer Service Consultant within our St Albans branch. - You have the...
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Customer and Business Support Consultant
3 weeks ago
Glasgow, United Kingdom Red The Consultancy Full timeWe have an opportunity for a Customer and Business Support Consultant to join our ship management client based in Glasgow. As Customer and Business Support Consultant, you will act as the first line support for when customers (bookers / Accounts Payable staff / travellers) are contacting the Company as part of a reservation’s aftercare be that either...
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Customer Consultant
1 week ago
Glasgow, Glasgow City, United Kingdom The Fragrance Shop Full timeJob descriptionRole OverviewThe Fragrance Shop are on the lookout for an enthusiastic, motivated and reliable Sales Consultant to join our team. We are extremely passionate about our products and ensuring our customers receive the highest level of customer service. Our employees are trained to offer the very best expertise and knowledge within the fragrance...
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Customer Contact Consultant
2 months ago
Glasgow, United Kingdom Capita Full timePerforms customer service activities and initiatives for limited number of products or clients. **Job title**: Customer Contact Consultant Performs customer service activities and initiatives for limited number of products or clients. **Location**: Glasgow , United Kingdom **Time Type**: Full time **Contract Type**: Permanent
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Customer Consultant
1 month ago
Glasgow, United Kingdom The Body Shop International Limited Full time**The Body Shop**: When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good - that’s us. Over 40 years later, we’re proud to be pioneering cruelty-free beauty every step of the way. We’re the original ethical beauty brand. We’ve got a thing for empowering people and enriching our planet. We’re all about...
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Customer Engagement Consultant
2 weeks ago
Glasgow, United Kingdom Hello Student Management Limited Full timeAre you an experienced Customer Engagement Consultant who relishes in making a great first impression? Do you have experience in sales or increasing revenue? Have you worked in Purpose Built Student Accommodation or a similar setting? If the answer is yes then we’d love to hear from you. The role As a Customer Engagement Consultant you will be...
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Customer Experience Consultant
3 weeks ago
Glasgow, United Kingdom Rettie and Co. Full time**KEY DETAILS**: Job Title: Customer Experience Consultant Location: Flexible Department: Operations Reports to: Customer Experience Team Leader Hours: 37.5 **Purpose of the role**: As a Customer Experience Consultant, you are responsible for contributing to an exceptional customer experience for all our clients (Sellers and Landlords) and potential...
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Cruise Customer Service Consultant
4 weeks ago
Glasgow, United Kingdom Succeed Recruitment Solutions Full timeJoin a leading cruise agency as a Cruise Customer Service Consultant! If you've experience gained within the Cruise sector and delight in providing excellent customer service to your clients, we'd love to hear from you! Our client can offer: A fully homebased role - all equipment is providedA salary up up to £25,000 plus incentivesWorking hours between 9am...
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Customer Experience Consultant
1 week ago
Glasgow, Glasgow City, United Kingdom Rettie and Co. Full timeKEY DETAILS:Job Title: Customer Experience ConsultantLocation: FlexibleDepartment: OperationsReports to: Customer Experience Team LeaderHours: 37.5Purpose of the role:As a Customer Experience Consultant, you are responsible for contributing to an exceptional customer experience for all our clients (Sellers and Landlords) and potential customers. You...
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Specialist Assistance Customer Consultant
4 weeks ago
Glasgow, United Kingdom Wescot Full timeAs a **Specialist Assistance Customer Consultant **at Wescot Credit Services, you will be having conversations with people facing difficult situations, those whose physical or mental health, or family circumstances are impacting their ability to pay their mortgage. This is a rewarding role, supporting customers on their route back to financial health. This...
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Customer Consultant
1 week ago
Glasgow, Glasgow City, United Kingdom Wescot Full timeIf you're currently working as a Customer Service or a Call Centre Agent or are interested in looking for your next opportunity in Glasgow, we may just have what you're looking forWe're looking for people who are interested in growing their careers with us and if you are comfortable working in a professional and busy environment and equally at ease making...
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Customer and Business Support Consultant
4 weeks ago
Glasgow, United Kingdom Northern Marine Group Full time**The Customer & Business Support Consultant is the first line support for when customers (bookers / Accounts Payable staff / travelers) are contacting Clyde as part of a reservation’s aftercare be that either because of invoicing / billing queries, general feedback or asking for further financial/transaction data / assistance. The job holder will also...
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Customer Policy
2 months ago
Glasgow, United Kingdom Three Full timeOur people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers. - Support Three’s brand CX Strategy by designing and delivering consistent experience through clear...
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Customer Service Consultant
2 weeks ago
Glasgow, United Kingdom TSB Banking Full timeAt TSB, we believe businesses need to reflect the communities they serve. This is why we have a long-term commitment to diversity and inclusion. It’s important to us to make sure we bring the best talent to our business, regardless of characteristics such as race, gender, disability, sexual orientation or social background. Our focus on diversity and...