Customer Service Advisor

1 month ago


Manchester, United Kingdom Search Consultancy Full time

I am looking for a Customer Service Advisor to join our well respected client in Manchester City Centre on a permanent basis starting IMMEDIATELY

**As a Customer Service Advisor your duties will include -**
- Acting as a point of contact for customers
- Building outstanding work relationships with clients and contractors within the business
- Controlling and updating critical business issues daily
- Updating systems for complete transparency
- Ensuring all jobs called in is processed in a timely manner
- Dealing with challenges in a proficient way
- being able to hit business KPIs

**Experience as a Customer Service Advisor preferred-**
- Experience on a Facility Management Help-desk
- Excellent verbal and communication skills
- Good listening skills and attention to detail
- Confident and efficient
- Articulate in multitasking
- A great sense of self-motivation, ambition and determination
- Ability to achieve desired results both individually and as a part of a team
- Good self-management skills and ability to prioritise tasks effectively

**Working Hours -**

Our full time positions are around 40 hours per week Monday to Friday 8:00-17:00 hybrid

2 x days in office/ 3 x days WFH

**Weekly Pay £ 11.78 per hour



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