Cafe Assistant

1 month ago


Bournemouth, United Kingdom Kids Play Cafe Full time

Staff Vacancy available - must be flexible to work in both Charminster and Moordown cafes.

Would suit someone aged 16+ years old.

Weekends - Part-time days, flexible hours, zero-hour contract**

The role involves assisting with running the cafe, making food and drinks and ensuring children & customers enjoy their visit. Training will be given.

Must be able to multi-task, cope well under pressure, use initiative and a confident, polite and chatty nature is essential. This is a fast-paced role.

Starting rates are in line with national living wage.

Applicants requesting either or both weekend days will be considered. Must be a minimum of 16 years old.

** Availability between hours of 9am-7pm is required. However actual working hours vary weekly depending on whether there are party bookings / how busy the day is. Some days you may be required for less hours than others. Please note the winter months are our busiest period and more hours are likely, however summer months are quiet and hours will most likely reduce. We also require staff to work in the holidays too.

**Job Types**: Part-time, Zero hours contract

Pay: £6.40-£7.00 per hour

Expected hours: No less than 6 per week

**Benefits**:

- Discounted or free food

Schedule:

- Day shift
- Holidays
- Weekends only

Application question(s):

- If a customer complained and you weren't sure how to resolve it, what would you say to the customer and what would your next steps be? Please give a description.
- How would you greet the customers coming in with their children to play?
- What are the most important things to remember when serving the customer at the till?
- How would you find multitasking making drinks, serving customers and prioritising which jobs needed to be done first?
- This can be a fast paced job when busy, how do you cope under pressure and still show the customers how efficient you can be? Please give a description.
- Are you good at problem solving? Sometimes we are faced with issues in the cafe we may have to help with. Please give a full answer.
- Are you able to work in a very busy cafe environment and remain calm, Please give a description?
- Are you able to chat to the customers in a professional yet bubbly way and help them with their buggy or getting a high chair out for them? Please give a description what you might ask them as they arrived.
- Are you bubbly, smiley and confident? This is a must in a children's cafe where we have to chat and talk to little ones and their parents. Please give a description.

**Language**:

- fluent English (required)

Work Location: In person



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