Fan Engagement Team Player

5 months ago

Oswestry, United Kingdom The New Saints FC Full time

The New Saints FC

Club History and Tradition

The New Saints FC is the most successful club in Welsh Domestic Football, winning the National
Cymru Premier League more times than any other club, including consecutively for an eight season period and achieving the World Record of consecutive wins, whilst competing in UEFA
Competitions every year for the past 20 plus years, creating a club structure to the envy of other
Welsh Domestic Clubs.

Club Vision

To continue to be the most successful club in Welsh Domestic Football and to be the first Welsh club to compete in the group stages of a UEFA Club Competition and sustaining this on regular basis, ensuring that all football industry stakeholders recognise that our Club and our National
League in Wales is the powerhouse of talent and commands the respect and equality of other national leagues throughout Europe

Club Culture and football philosophy

The New Saints FC will continue to implement game changing systems and leadership in Welsh
Domestic Football. Historically, the club has led the way - ‘The TNS way’ with a state of the art 3G pitch, player fitness programmes, academy management, succession planning, player performance analysis, sponsorship funding initiatives and thought leadership programs to ensure each player, coach and manager reaches their optimum potential.

The club, by recruiting young talented players with potential and by developing coaches and players through the club’s investment in coach education and the player pathway respectively in order to implement our vision. The ultimate aim is to be successful on the UEFA stage by qualifying and progressing to the group stages of a UEFA Club Competition, whilst developing players of real value on the football transfer market or to fully utilise within our club in order to fulfil our vision and ambition

Job Title: Fan Engagement Team Player

Hours of Work: 10+ hours per week

**Salary**:

- Competitive with Bonus Related Pay

Responsible to:

- Chief Operating Officer
- Commercial Manager

Role Summary
- Do you love the beautiful game... Do you think outside the box...Do you like a challenge... _
- Are you good at selling..._

We are looking to appoint a team of Fan Engagement people to deliver the club’s Fan Engagement
Strategy, with particular emphasis on growing The New Saints FC supporter base.

The Fan Engagement Team will engage with a number of selected groups of people, targeting primary and secondary aged children, young adults, women and girls and parents of young people who are currently engaged with the club through our academy programme, women and girls programme and Foundation activities, as well as engaging with local schools, colleges and our existing supporter base and partners

Key Responsibilities

1. Manage the delivery of all aspects of the fan engagement strategy.

2. Plan and co-ordinate events and campaigns that support the ‘Support the Saints’ project

3. Manage the planning and delivery of a range of campaigns as part of the ‘Support the Saints’ project

4. Work with staff in other internal teams to maximise attendances i.e. academy, women and girls and Foundation and media to support wider fan engagement activity as part of club’s strategy

5. Plan fan activity on match days in order to deliver the ‘Support the Saints’ objectives

6. Plan and develop regular communication channels with fan groups.

7. Plan campaign goals for social media output and co-ordinate activity with the Media and
Communications team

8. Support the strategic development of fan-driven decision making as part of the Club’s wider activity planning.

9. Develop fan communication plans to support the development and collection of data

10. Create and develop a strong relationship by creating a number of supporter groups with key supporter groups and help to develop plans with their input

11. Map timelines supporting delivery of the plan to increase fan numbers

12. Encourage and promote the values of The New Saints Football Club and to comply with the required standards of conduct and so promote the Club within the community by acting with integrity and honesty.

13. Promote and adhere to the clubs Safeguarding Policy and to work consistently to embed equality and diversity within Club.

14. Ensure that all work meets a high degree of professionalism and quality

15. To attend staff meetings as required.

16. To attend training courses and external seminars and meetings as appropriate

17. To be aware of current trends and best practice for engaging with fans

18. To continually look for ways to develop and improve the Fan Engagement plan

Person Specification
- Excellent communication and interpersonal skills.
- A confident sales person
- Strong presenting skills.
- Strong written skills
- Excellent computer skills - fully conversant with IT packages
- Ability to work and influence at all levels.
- Excellent organisation skills, with the ability to manage multiple concurr

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