Call Centre Customer Service

5 months ago


Deeside, United Kingdom Uniting People Full time

**PURPOSE OF THE ROLE**
- To work within the customer service department, responding to customer enquiries regarding existing policies in a timely and polite manner
- The employee will be able to support company goals by demonstrating excellent customer service skills and will act as a referral point for the organisation

**REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE**
- Educated to minimum of grade C in Maths and English
- Excellent telephone manner and customer service skills and the ability to work under pressure
- Experience of providing specialised advice to support customer requirements, preferably in a Contact Centre - desired but not essential
- Ability to identify and match our products with customer enquiries
- Excellent attention to detail
- Insurance knowledge desirable

**Full Time Permanent**

**Monday - Friday (no weekends)**

**Job Types**: Full-time, Permanent

Pay: Up to £21,000.00 per year

Schedule:

- Monday to Friday

Work Location: In person



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