Call Centre Customer Service
5 months ago
**PURPOSE OF THE ROLE**
- To work within the customer service department, responding to customer enquiries regarding existing policies in a timely and polite manner
- The employee will be able to support company goals by demonstrating excellent customer service skills and will act as a referral point for the organisation
**REQUIRED SKILLS, KNOWLEDGE, AND EXPERIENCE**
- Educated to minimum of grade C in Maths and English
- Excellent telephone manner and customer service skills and the ability to work under pressure
- Experience of providing specialised advice to support customer requirements, preferably in a Contact Centre - desired but not essential
- Ability to identify and match our products with customer enquiries
- Excellent attention to detail
- Insurance knowledge desirable
**Full Time Permanent**
**Monday - Friday (no weekends)**
**Job Types**: Full-time, Permanent
Pay: Up to £21,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
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