Luggage Porter

2 weeks ago

West London, United Kingdom Nobu Hotel London Portman Square Full time

**Job Ref**:NOB2204

**Branch**:Nobu Hotel London Portman Square

**Location**:London Portman Square, West London

**Salary/Benefits**:£27,012 per annum PLUS service charge and benefits

**Contract type**:Permanent

**Hours**:Full Time

**Hours per week**:40 hours per week

**Posted date**:20/05/2024

**Closing date**:03/07/2024

**THE ROLE**

As Luggage Porter you will be a direct point of contact for guests in the lobby and there to provide any answers to questions they may have. Your tasks as Luggage Porter will include but will not be limited to:

- To deliver an exceptional service to our guests ensuring they have a pleasant and comfortable stay with us.
- To be available for any guest questions or queries regarding hotel amenities, transportations, the locality etc.
- To assist guests with their luggage and delivering it to their rooms as promptly as possible.
- Run errands for guests and employees.
- To handle all guest luggage, packages, and parcels with the utmost care and attention to detail.
- To liaise closely with the concierge team and help where necessary.
- To provide a genuine, attentive, and friendly service to all of our guests in order to reflect the Nobu standards.
- To demonstrate a positive and proactive approach to work.
- To be an ambassador for Nobu as well as someone who embodies our values and philosophies.

**BENEFITS OF JOINING OUR TEAM**
- £1000 Refer a Friend Scheme
- 2 Hotel-wide social events a year including Employee Awards night
- Discounted overnight stays across Nobu properties Worldwide
- Discounted Pilates classes and Wellness treatments
- Opportunities to progress within our hotel and the wider portfolio
- Access to a suite of innovative and varied learning and project opportunities
- Mental Health First Aiders within the team
- Exciting wellness and volunteering opportunities
- Up to 33 holiday days through length of service
- Life Assurance Scheme
- Cycle to Work Scheme
- Discounts off all food and beverage
- Free meals whilst on duty

**EXPERIENCE**
- Good command of English.

Nobu Hotels effortlessly blends modern luxury and mínimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

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