Sales Administrator

**Kingsbury Packaging**, based in Limavady is part of **Bunzl Plc** and have grown over the past 25 years into one of the leading packaging distributors on the island of Ireland. We offer a vast range of products from bags to containers, designed specifically to meet the needs of our customers and their consumers. We supply a range of retail items, cleaning and hygiene supplies and specialised packaging for the retail and food manufacturing industry and continue to add new and innovative products whilst developing a market leading range of environmentally friendly products in conjunction with our colleagues in the wider Bunzl Group.

Kingsbury Packaging are proud to be part of Bunzl Plc, a FTSE 100 company and specialist distribution groups operating in more than 30 countries throughout the world.

**Job Types**: Full-time - 37.5 hours, Monday to Friday

**The role**:
Kingsbury Packaging is seeking to recruit a **Sales Administrator** to join their growing and busy team based in Limavady. If you want an exciting opportunity, to grow within your career and to be part of a team that prides itself on Customer Satisfaction then a role with Kingsbury Packaging is for you.

**Duties will include**:

- Telephonist / Receptionist duties
- Customer Query handling
- Providing support for the sales team
- Supplying information about our products to customers
- Dealing with all customer issues/queries/requests for product and service information promptly and efficiently
- Process sales orders
- Courteously, ensuring appropriate follow-up is completed where required
- Outbound calls
- To capture the outbound calls of Regional C customers for the business
- Grow and develop business relationships and in turn increasing profits and sales
- On-boarding of customers to online ordering option
- Operate as the main point of contact for assigned customers, develop, and maintain long term relationships
- Maintenance of customer accounts
- Maintain effective communications and good working relationships with all internal and external teams, particularly operations, sales, stock control and credit control to ensure maximum customer service levels are achieved
- Adding customers/products and updating Skynamo system
- Work closely with external sales field rep in their assigned territory
- Responsible for data in relation to supplier price increase/decreases
- Responsible for maintaining customer contract pricing

Applicants must be a team player with the ability to work on their own initiative and have the following:

- Previous office experience working within a busy office environment
- Strong literacy and numeracy skills, with a high level of accuracy
- Educated to GCSE level C standard or equivalent
- Proficient in working with Microsoft office
- Desirable to have a background within Sales or Customer Service
- Desirable to have experience of working as a user of an ERP system in a Customer Service, Inventory Purchasing, or Distribution role
- Excellent telephone manner is essential

On top of this, we offer a competitive salary/hourly rate and unrivalled benefits package including;
- 28 days holiday (increasing to 33 days with service)
- Opportunity to purchase additional holiday
- Healthcare cash plan
- Life assurance
- Company pension
- Employee Assistance Programme
- Employee retail discounts
- Share save plan
- Long service awards
- Enhanced maternity/paternity pay *
- Cycle to Work Scheme

Kingsbury Packaging is an Equal Opportunity Employer

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Company pension
- Cycle to work scheme
- Employee stock purchase plan
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- On-site parking
- Paid volunteer time
- Sick pay
- Store discount

Schedule:

- Day shift
- Holidays
- Monday to Friday

Ability to commute/relocate:

- Limavady, BT49 0HE: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Sales administration: 1 year (preferred)

Work Location: In person