Customer Experience Advisor

2 weeks ago


Liverpool, United Kingdom The Football Pools Full time

You must have previous experience of working within a Betting Environment, with a keen interest or knowledge of Sports and Casino products.

Exceptional customer services skills are essential, along with the ability to build and maintain working relationships. You will have a good working knowledge of Word and Excel and a good standard of general IT skills.

You must be flexible with your hours of work, as this role will be working 15 hours per week on 2 rotational shift patterns covering the hours of 19:00 & 22:00 Monday to Thursday and 18:00 - 22:00 every other Friday. Weekend hours will be between 12:00 - 22:00.

If you have the relevant skills and experience, we would love to hear from you.

You must be able to travel to the office, as the induction & training will be at the office, 55 Charnock Road, Liverpool, L9 7ET.

NO AGENCIES PLEASE

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: £11.48-£11.49 per hour

**Benefits**:

- Company pension

COVID-19 considerations:
We have introduced COVID Safety Measures across the building.

Application question(s):

- Do you have previous experience of working in a betting environment?
- Do you have in-depth knowledge of sports and casino products?

Work Location: Hybrid remote in Liverpool, L9 7ET



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