Main Receptionist

To provide and efficient and professional reception service following departmental and Trust policies and procedures
- To be familiar with and to comply with the Trust's policies and procedures, which are available via line managers in each department and on the Trust intranet. Failure to adhere to this instruction will be regarded as serious misconduct and may lead to disciplinary action.
- Be aware of and adhere to the Trust’s infection control policy. Infection control is everyone's business and it is important that all members of clinical and non clinical staff observe good infection control practice at all times. Failure to adhere to this instruction will be regarded as serious misconduct and may lead to disciplinary action.

An opportunity has arisen for a main receptionist at St Richards Hospital.

To maintain an efficient reception service to visitors, patients and staff.

To answer telephone enquiries regarding patients location in a responsive and professional manner, ensuring requests are dealt with quickly and efficiently

Direct patients and visitors to Wards and Departments

To carry out any other duties that may be required of the post in order for the Main Reception Services to be carried out properly and effectively

Main reception is open Monday - Friday 08:00 - 20:00 and Saturday and Sunday 09:00 - 17:00

This role is 12 hours a week covering the following shifts

Monday and Tuesday 08:00-14:00

or

Monday and Tuesday 14:00-20:00

Flexibility to cover other shifts would be desirable.

Join us at UHSussex, every day is different, you can be the change, better never stops

At UHSussex we’re proud to be at the heart of the NHS. As one of theUK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.

**Improving lives**: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put ourPatient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in ourwellbeing programmefor staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.

**Build a career with us**: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make and feel valued for all that you do.

Staff are expected to demonstrate appropriate behaviours and attitudes that contribute to an organisational culture where patients are at the heart of everything we do. This means being:

- Kind
- Friendly
- Respectful
- Professional
- Compassionate
- A Team