Employee Engagement Consultant

7 months ago

Bournemouth, United Kingdom Allianz UK Full time

**Location**: London/Guildford/Bristol/Bournemouth/Croydon

**Role Description**

The focus of this role is to help make Allianz Holdings a great place to work, supporting our employee engagement, recognition, wellbeing and mental health initiatives. You’ll report to the Engagement Manager, helping the Executive (ExCo) Team and Leadership Teams in our trading and functional areas to deliver their Engagement, Wellbeing and Recognition objectives. This is a fast paced and varied role and will typically involve managing particular projects and/or leading on organisation-wide initiatives.

**Key accountabilities**

**Wellbeing**
- Delivery of the wellbeing annual calendar of events in conjunction with Internal Comms Partners, Wellbeing Champions and Mental Health First Aiders (MHFAs). Writing and delivering of wellbeing communications (webinars, articles, newsletters and delivering initiatives) based on calendar of initiatives and as needed. Measuring the impact of all our initiatives.
- Proactively design, and contribute to the delivery of upskilling / coaching of our managers and leaders using a variety of methods and tools to engage them in learning.
- Responsible for supporting the network of Wellbeing Champions/Reps: building strong relationships with Lead Wellbeing Reps to ensure year round delivery of wellbeing aims and objectives; scheduling and contributing to monthly calls; keeping the list of Wellbeing Reps and MHFAs up to date; maintaining our posters and office signage across all sites, with the support of local reps; making sure we have good wellbeing spaces on each site.
- Ownership of MHFA coordination, including training and refreshers, monthly support calls, case reporting and escalations, signposting and support for MHFAs and arranging MH initiatives in line with wellbeing calendar.
- Staying informed on wellbeing best practices, presenting new ideas for wellbeing initiatives and gathering feedback to ensure we are still targeting wellbeing initiatives to our people’s needs.
- Regular monitoring of shared mailboxes, responding in a timely manner and management of the content on the Wellbeing Hub, looking at updating and innovating content where possible.

**Employee Listening & Engagement**
- Coordination of Onboarding and Exit Surveys, Engage / Allianz Engagement Survey (AES) and Pulse Surveys.
- Analysis of quantitative surveys and qualitative comments reports ensuring they are in a useable format, pulling out hotspots to enable action plans to be created. Providing insights to help drive business performance and decision making. Identifying trends or underlying issues/causes and making recommendations.
- Building a strong relationship with Engage Reps to ensure year round delivery of Engage action plans and supporting Internal Comms Partners, Engage Reps and monthly meetings.
- Ensure a full list of Engage Reps is kept up to date and accurate.
- Writing communications displaying engage results, action plans and next steps.

**Recognition**
- Contributing to ensuring regular and frequent recognition is front of mind - supporting local recognition initiatives, ensuring consistency across Allianz Holdings.
- Supporting recognition events, awards etc.
- Regular and bespoke reporting from the recognition system - to feed into other dashboards. Escalating insights and trends, where appropriate.
- Ownership of all recognition enquiries in a timely manner.

**Technical Skills & Experience**
- Up to date professional knowledge in the area of people & culture, employee experience, recognition, engagement and/or wellbeing.
- A passion for improving wellbeing and work lives of colleagues
- Excellent verbal and written communication and influencing skills to engage stakeholders who are not within your line management structure, ability to build strong working relationships at all levels, eg ExCo, people leaders, volunteer champions and reps, colleagues serving our customers, employee reps and union reps.
- Advanced Word and PowerPoint skills; strong Excel skills (essential)
- Excellent organisational skills and ability to prioritise effectively
- Ability to deal with high and varying volumes of work, to a high standard, in a professional manner
- Ability to work to deadlines and to focus on multiple outputs and deliverables at the same time
- Ability to work on your own initiative and be creative
- Detailed knowledge of organisational structures, key stakeholders and working practices across Allianz Holdings (preferable but not essential)
- An analytical mindset, able to make sense of and pull themes and trends from data.
- Project management experience (desirable).
- Experience in financial services and/or multi-site hybrid organisations preferable
- Able to present confidently to senior stakeholders in person and virtually
- Experience of working with people and culture plans; identifying and adapting internal and external best practice.

**Qualifications**
- A-C grade (or equivalent) in English

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