Part Time Weekend Ward Clerk
2 days ago
What will I be doing in my new role?
An exciting opportunity has arisen for a Ward Clerk at Bedford Hospital.
The post is based on our busyAcute Assessment Wardwhere you will have interaction with patients and relatives as well as staff based at Bedford Hospital. You will be an organised, efficient and motivated individual who is flexible and adaptable within your work role to support the team in all aspects of ward administrative cover.
What about the department I will join?
The team is exciting and busy and will give you the opportunity to grow and develop. The team consists of Administrators and Ward Clerks that work together sharing their knowledge and experience.
Although we have a very strong learning and development function, we appreciate you will need to have acquired some skills and experience from your career in order for your time with us to be a real success. These can be found in the Person and Job Description attachment on NHS Jobs. However we have highlighted four of them below.
- Excellent communication skills
- Previous experience in customer facing/reception role
- Good IT Skills
- Ability to work under pressure
Previous applicants need not apply
What will I be doing in my new role?
- To provide both a front line clerical service to clinical staff within the ward whilst also providing “front door” style support to patients and relatives during visits.
- The post holder will also be responsible for ensuring accurate and timely inputting of patient level data into the relevant clinical systems for the capturing of admission, discharge and transfer of patients. This is to be done whilst also strictly adhering to trust data quality, health records and information governance policies.
- It is expected that the post-holder will manage their workload in an effective and efficient way and have a flexible approach to covering wards and the role as it continues to develop with the ever changing needs of the business.
Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics.
You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career.
We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.
Please review all documents attached to this advert to ensure you familiarise yourself with all requirements of the job.
- Provide a consistent and robust administrative support on inpatient wards ensuring all standard clerking duties as documented in the ward clerk standard operating procedures are fulfilled.
- Work to the agreed KPIs for Trust ward clerks for the purpose of quality and performance monitored against key organisational objectives.
- Be able to prioritise their work load effectively to meet the demands of the role.
- As the first point of contact, courteously and efficiently receive all face to face and telephone enquiries from staff, patients, carers and external agencies in relation to hospital admissions, appointments and general enquiries, ensuring that accurate records, both manual and electronic, are maintained and appropriate action is taken in a timely manner.
- Be responsible for the timely and accurate input of non-clinical patient related information on the hospital’s electronic systems ensuring systems are regularly monitored and kept up to date.
- To ensure the information recorded on trust clinical systems are accurate and consistent, verifying patient demographics data against national systems for every attendance.
- To liaise with the Data Quality department to report any anomalies’ found in any patient data on the trusts clinical systems, highlighting errors or concerns and to participate at the trusts data quality meetings as requested.
- To be responsible for the creation of admission bundles and electronic event packs, ensuring packs are set up and filed in accordance with the Trust electronic filing policy.
- Responsible for collating and filing all patient related paperwork within the patient health record ensuring the information is filed in accordance with filing guidelines.
- In accordance with data protection and patient confidentiality principles, ensure patient health records are stored and located in a secure area and are not at any time left in a public area. Also to ensure patient records/names are not visible/are screened from view to members of the public/visitors during the working day.
- To undertake general administrative duties s
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