Customer Service Advisor
3 weeks ago
**Customer Service Advisor**
**Offering £23,000 - £24,000 Basic Salary Plus Benefits.**
**Customer Service Advisor - Key Responsibilities**
- Create strong customer relationships and enhance the reputation of the business.
- Managing and processing orders from start to finish.
- Maintain a strong working relationship with all internal and external stakeholders.
- Prepare and send relevant documents to internal and external stakeholders.
- Process orders in a timely and effective manner.
- Maintain the order book to the highest standard, escalate queries when required.
- First point of contact for all inbound calls.
- First point of contact for consumer complaints and recording the queries.
**Customer Service Advisor - Skills & Experience**
- Excellent attention to detail.
- Works well under pressure.
- Strong organisational skills.
- Strong Admin and Processing skills.
- Good time management.
- Works well independently and as part of a team.
- Complaint handling experience desirable.
- Prior experience working with an ERP system is desirable.
- Customer Service experience desirable.
This vacancy is being advertised by Technical Prospects Ltd. The services advertised by Technical Prospects Ltd are those of an Employment Agency.
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£24,000.00 per year
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
Reference ID: JB34
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