IT Support Engineer

4 weeks ago


Birmingham, United Kingdom LANI Recruitment Full time

IT Support Engineer - Onsite covering Birmingham

£28,000 - 37.5 hour working week

9 month contract commencing January 2023

**The role**:
Working for a highly professional and progressive IT Managed Services company, you will be required to cover customer sites, delivering support services as part of the Managed Services agreement. Providing on-site desk support for end users, assisting withhardware, software and network-related issues.

Responding to incidents and service events, you will be focussed on providing excellent customer service and making all customer contact a positive experience.

**Duties include**:

- Desktop support
- Printer support
- Helpdesk support and call management
- Laptop and PC builds
- Office Application Support - MS Office
- Telephone and mobile administration

**Skills required**:

- Office 365
- MS Active Directory
- Laptop/Desktop support
- Print Management

You will be a self-starter with good communication skills. Highly motivated and focussed on service delivery. Able to provide a professional approach, you will be driven to enhance the team and keen to learn and develop. Experience in an ITIL based and customerfacing environents an advantage



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