Business Services Assistant

6 months ago


Chesterfield, United Kingdom iWork Recruitment Limited Full time

Contract to start on 26-02-24 until 31-05-24 with a possible extension.

**Purpose of this role**:
To provide administrative service or direct support to the Client’s internal or public services.

Provide an efficient and effective administrative service to support Children’s Services teams and functions including the provision of advice and guidance on policies, procedures and processes.

Provide an effective professional administrative support service to Children’s Services teams and functions in accordance with a range of business procedures and processes, ensuring quality service standards are maintained.

Carry out a wide range of business services tasks and processes ensuring performance objectives, targets and timescales are met, allocating and prioritising work across the team as the role requires

Co-ordinate work streams within own area of responsibility to manage peaks and troughs in business need.

Undertake budget monitoring activities and provide a range of financial data for use in management information reports and accounts reconciliation systems.

Provide advice and guidance to operational managers, employees and service users on relevant policies, processes and procedures ensuring compliance with appropriate regulations and legislation.

Support the Business Services Officer/Manager to strengthen operational efficiency and quality of service through the identification and implementation of improvements to procedures and processes maximising the use of ICT and the department’s EDRM systems.

Where the role requires, effectively support the continual development of members of the team, assisting with setting objectives through the My Plan process and performance monitoring.

Support the Business Services Manager and Business Services Officer on projects and initiatives to improve service delivery.

Represent the business support function at relevant internal and external meetings as required.

Develop and maintain document management and record keeping systems in accordance with standard formats and service requirements ensuring compliance with data protection and confidentiality requirements.

Deal with day to day enquiries and communications resolving issues and escalating to the appropriate level where necessary.

5245164-02-24

**Salary**: £11.94 per hour

Work Location: In person

Reference ID: 5245164-02-24



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