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Operations Associate
4 weeks ago
**Join the Hamilton George Care Team as a Weekend Operations Associate**
Are you ready to embark on a rewarding journey with Hamilton George Care, a pioneering high-end live-in care company? Our mission is to provide personalised, life-enhancing care to a select clientele, and we're seeking exceptional individuals to help us realise our vision over the next five years.
**About Us**
At Hamilton George Care, we've enjoyed an incredible start and are now poised to expand our presence across the UK. We're driven by a commitment to excellence, and our operations team is the very heartbeat of our organisation. Based in our vibrant offices in Battersea, we're at the forefront of transforming the care industry. Our success is fueled by a team of dedicated professionals who understand our story and are passionate about making a difference.
**The Position**
We're on the lookout for a Weekend Operations Associate to play a vital role in our growth story. As a key member of our operations team, you'll be an essential link in ensuring our clients and carers experience the pinnacle of service quality every weekend. This is a dynamic and varied role that thrives on your attention to detail and commitment to excellence.
**Responsibilities**
Your impact will be far-reaching as you:
- Collaborate in the recruitment and screening of exceptional carers
- Guide and support carers during their onboarding and induction
- Engage with clients, assisting with queries and facilitating scheduling
- Uphold the highest standards of customer care, as defined by the Care Quality Commission
- Innovate by identifying opportunities for continuous improvement
- Provide clinical administrative and client alert monitoring support (clinical background desirable)
- Effectively manage emergency incidents, ensuring timely and compassionate responses
This role will work Friday through to Monday (4 days a week). Minimum commitment of 6 months.
**What We're Looking For**
**Why Choose Hamilton George Care**
When you join our team, you'll enjoy an array of benefits that include:
- 5.6 weeks of paid holiday (pro-rata)
- Contributory pension for your future financial security
- Full equipment provided for seamless operations
- Exceptional promotion opportunities after just six months
- Engaging social events and team-building experiences
- A competitive salary range of £18,000 to £24,000 based on experience
**How to Apply**
**Job Types**: Part-time, Permanent
Part-time hours: 32 per week
**Salary**: £19,000.00-£24,000.00 per year
**Benefits**:
- Company pension
- Employee stock ownership plan
- On-site parking
- Sick pay
Schedule:
- Every weekend
- Weekends only
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- London: reliably commute or plan to relocate before starting work (preferred)
**Education**:
- Bachelor's (preferred)
Work Location: In person
Application deadline: 31/08/2023
Expected start date: 01/09/2023
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